JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. The Facility Coordinator / Tech is a seasoned facilities management professional who serves as a strategic operational liaison between Regional Managers and site-based Facility Managers across multiple regions. This role requires a minimum of 10+ years of comprehensive facilities management experience to effectively coordinate complex operational workflows, oversee critical building systems, and ensure seamless delivery of facility services across a diverse portfolio of commercial real estate assets. Reporting Structure: Reports directly to Regional Managers and provides operational support to all Facility Managers within assigned regions. Primary Responsibilities: Workflow Management & Technology Systems Corrigo CMMS Platform Leadership: Leverage extensive FM experience to streamline and optimize workflow processes within the Corrigo computerized maintenance management system across the regional portfolio Strategic Communication Hub: Serve as the central coordination point, directing work orders and maintenance actions to appropriate team members based on technical expertise, geographic location, and workload capacity Operational Oversight: Utilize deep understanding of facility operations to monitor day-to-day work order processing, ensuring efficient resource allocation and priority management Performance Management: Ensure all work orders are completed within established SLA timeframes, utilizing experience-based judgment to escalate critical issues and optimize completion schedules Special Projects & Strategic Initiatives Procurement Management: Apply extensive vendor relationship experience to assist sites with purchasing decisions, contract negotiations, and procurement processes for facility-related goods and services JCAP Program Support: Provide expert guidance on Joint Commission Accreditation Program requirements, drawing from years of healthcare facility management experience where applicable Project Coordination: Oversee completion of specialized regional initiatives including: Building Management System (BMS) data entry and maintenance Operational Risk Management (ORM) assessments Regulatory compliance projects Capital improvement coordination Energy management initiatives Financial Operations & Invoice Management Invoice Processing Excellence: Manage complex invoice routing and approval workflows, ensuring proper coding, authorization, and timely processing through appropriate channels Vendor Relationship Management: Utilize established industry relationships to resolve billing discrepancies and maintain positive vendor partnerships Budget Oversight Support: Assist with tracking project expenses and maintaining budget compliance across regional facilities Human Resources & Administrative Leadership Regional Timekeeper (East Region): Serve as the primary timekeeper for the East Region, collaborating closely with Facility Managers to ensure accurate time reporting and payroll compliance Staff Development: Mentor junior facility staff and provide technical guidance based on extensive field experience Documentation Management: Maintain accurate records and ensure compliance with company policies and procedures Required Qualifications: Minimum 10+ years of comprehensive Facilities Management experience in commercial real estate environments Proven track record managing multi-site facility operations with annual budgets exceeding $1M Extensive experience with CMMS platforms (Corrigo experience strongly preferred) Demonstrated success in vendor management and procurement processes Experience with building automation systems, HVAC, electrical, plumbing, and life safety systems Technical Competencies: Advanced proficiency in facility management software platforms and Microsoft Office Suite Strong understanding of building codes, safety regulations, and compliance requirements Experience with preventive maintenance programs and asset management Knowledge of energy management and sustainability practices Leadership & Communication Skills: Exceptional organizational and project management capabilities Strong analytical and problem-solving skills developed through years of complex facility challenges Excellent written and verbal communication skills with ability to interface with C-level executives, vendors, and technical staff Proven ability to work independently while supporting multiple stakeholders across geographic regions Preferred Qualifications: Professional certifications (CFM, FMP, LEED AP, or similar) Experience in healthcare, corporate, or institutional facility management Background in capital project management and construction oversight Advanced knowledge of regulatory compliance requirements This role offers an exceptional opportunity for an experienced facility management professional to leverage their expertise in a strategic coordination role while continuing to drive operational excellence across JLL's diverse portfolio of managed properties. Estimated compensation for this position: 70,000.00 – 75,000.00 CAD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: On-site –Victoria, BC If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. If you're a current JLL employee, please apply using the Internal Career Site At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.
