Manulife’s Global Sustainability & Impact team is seeking a Director, Sustainability Reporting & Strategy to lead our global sustainability reporting and disclosures—both voluntary and regulatory—and help accelerate progress against our Impact Agenda. In this role, you’ll report to AVP, Global Sustainability and collaborate with a passionate team of sustainability professionals and cross-functional partners across the organization. You’ll play a key role in shaping how we measure, communicate, and advance our sustainability performance with integrity and transparency. At Manulife, our mission is Decisions made easier. Lives made better. Our sustainability strategy—the Impact Agenda—is how we bring that mission to life, focusing on areas where we can drive meaningful change for our customers, communities, and the planet. If you're driven by purpose, energized by complexity, and ready to lead in a space where sustainability is both a business imperative and a catalyst for innovation, we’d love to hear from you! Position Responsibilities: Lead the Sustainability Reporting & Disclosure team, providing coaching and leadership to direct reports. Oversee the production and publication of Manulife’s annual Sustainability Report, Public Accountability Statement, and related disclosures. Oversee Manulife’s sustainability reporting process, including maintaining strong governance, contributing to data collection and third-party assurance. Manage Manulife’s responses to ESG raters and rankers including MSCI, S&P, Sustainalytics, Corporate Knights, among others. Develop executive caliber materials to ensure all levels of Manulife’s sustainability governance structure are informed of progress against strategy. Collaborate closely with Legal, Compliance, Government Relations, and other teams in monitoring, assessment, and compliance efforts to track the sustainability regulatory landscape across the jurisdictions Manulife operates in. Drive continuous improvement of internal sustainability reporting by developing and maintaining policies, and overseeing the design of dashboards, frameworks, and tools for in-depth analytics to inform management decisions and support organizational change. Lead best-practice research and analysis contributing to the sustainability strategy development Lead the day-to-day operations and sessions of the Sustainability Centre of Expertise, including setting developing meeting agendas and materials. Collaborate with cross-functional teams (e.g., community investment) to integrate sustainability considerations into business operations and decision-making processes and provide subject matter expertise to internal stakeholders on matters related to sustainability disclosure in efforts to increase our performance. Stay informed of emerging sustainability-related policies, regulations, standards, and industry trends, providing strategic guidance on opportunities and challenges. Act as a trusted advisor and collaborator with procurement, investor relations, facilities, finance, legal, marketing, human resources, corporate governance, communications and others to help operationalize the sustainability strategy, drive performance and communicate to key stakeholders. Required Qualifications: Post-secondary education in a relevant field, ideally with a focus on sustainability, corporate responsibility or similar. Minimum of 5 years of experience in corporate sustainability or related discipline (inclusive of post graduate experience), with experience in the financial sector or with consulting firms is considered a strong asset. In-depth knowledge and experience with the voluntary sustainability reporting frameworks (i.e. SASB, GRI) and regulatory frameworks (OSFI B15, ISSB). In-depth experience preparing disclosures and responses to rating agencies such as MSCI, S&P’s Corporate Sustainability Assessment, Morningstar Sustainalytics, and others. Excellent research, writing and synthesizing skills with the ability to communicate complex information succinctly. Proficiency with the Microsoft suite of tools, especially Excel and PowerPoint. Strong people skills with ability to develop and maintain relationships internally and externally, build consensus and drive change through effective collaboration. Excellent project management skills. When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. #LI-Hybrid About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com. Referenced Salary Location Toronto, Ontario Working Arrangement Hybrid Salary range is expected to be between $105,750.00 CAD - $190,350.00 CAD If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions. We're Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go. We’re proud of our accomplishments and recognitions. Recent awards include: 2024 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2023 Best Companies to Work for in Asia 2023 We’ve been recognized as one of Canada’s Top 100 Employers (2024) Manulife included in Bloomberg’s 2023 Gender-Equality Index To receive our latest job opportunities directly to your inbox, create an account or sign in and navigate to the ‘Job Alerts’ section located in the top right corner of the page. From there, you can sign up to receive job alerts. Our ambition is to be the most digital, customer-centric global company in our industry. Learn more at https://www.manulife.com/.
