Company Description
Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler's largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites.
Job Description
Housekeeping Manager
Your leadership skills and the values you model as Housekeeping Manager will inspire your team – not only to ensure an exceptional in-room guest experience, but also to grow their careers with Fairmont.
This is a full-time, permanent position, beginning January 2026.
Salary Range: $63,000 - $67,000 per annum, depending on experience and education.
Summary of Responsibilities
Reporting to the Director of Rooms, responsibilities and essential job functions include but are not limited to the following:
Establish goals, measurements and results for the department
Positively impact colleague satisfaction and guest experience
Develop/update job descriptions, job task checklists and standard operating procedures
Coach, develop and manage the performance of the Housekeeping daytime supervisory team
Maintain all training documentation for Room Attendants and Supervisors
Plan, implement and track all deep cleaning and job cycle projects for guestrooms
Track and address all guest comments and concerns
Ensure core standards are implemented and audited
Assist the coordination of scheduling, vacation planning and department productivity results to budget
Qualifications
Previous hospitality leadership experience required
Specific housekeeping experience is preferred
Computer literate in Microsoft Window applications and Property Manager systems preferred
University/College degree in a related discipline an asset
Working knowledge of financial reporting structures (budgets, labour, productivity, revenue, expenses
Demonstrated ability to lead in a cohesive and supportive team environment
Job Perks & Benefits:
Subsidized staff accommodation provided
Complimentary meal in our staff cafeteria per shift
Access to our Employee Travel Program, with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide
Hotel leisure benefits including Golf/Ski passes
Additional Information
Visa Requirements: To progress with your application, you must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.Whister-Jobs.ca to learn more about Fairmont Chateau Whistler and the extraordinary opportunities that exist within our resort!
We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected].
