How will you CONTRIBUTE and GROW? At Air Liquide, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. Air Liquide is Hiring for a Satellite Coordinator ● This position will be located at our Anjou facilities Recruiter ● Manon Bélanger / manon.belanger@airliquide.com / 514-241-9029 Job Description Summary: The primary role of this position is to provide exemplary service to customers in accordance with ALC's customer service standards. In performing their duties, the Satellite Coordinator is responsible for ensuring sales growth and evaluating profitability in relation to the satellite in accordance with ALC's objectives. They are responsible for the day-to-day operations of the satellite on behalf of the organization, while supporting the achievement of ALC's safety and quality objectives. Key Responsibilities Provides customer service: Provides necessary support to customers by ensuring timely processing of all orders. Receives and processes customer orders. Prepares routine quotations and requests for proposals. Organizes sales and price management activities: Performs all activities necessary to achieve sales and profitability targets for the satellite. Reviews sales reports and exception reports related to low gross profits for network customers, and makes the necessary corrections to prices or modifies stock quantities. Performs operational and verification activities: In collaboration with the accounts receivable supervisor, ensures that all team members comply with credit policy. Facilitates efforts to collect unpaid balances. Assists in resolving issues related to customer cylinder management and accounts receivable collection. Coordinates satellite activities: Prepares inventory lists and manages inventory to meet local market demand, taking into account the approved inventory budget. Reviews minimum and maximum restocking reports and communicates changes to the inventory management coordinator. Communicates with the logistics or dispatch team regarding bottle restocking. Ensures the showroom is adequate and that products are properly displayed, and ensures that inventory in the showroom is replenished. Quality/Safety: Actively participates in promoting ALC's safety objectives. Process Improvement: Works collaboratively with their team and cross-functional teams to continuously improve work processes. ___ Are you a MATCH? Required qualifications Education: Post-secondary degree or combination of high school education and relevant experience in cylinders, welding products, or industrial product marketing Knowledge: Computer systems, MS Office or Google suite, written and oral communication skills; working knowledge of welding processes and products Preferred Qualifications Sales experience Leadership Coaching skills Decision making Problem solving Our Differences make our Performance At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world. A world leader in gases, technologies and services for Industry and Health. Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders. Join us for a stimulating experience: you’ll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment. Discover what your professional journey at Air Liquide could be here! We want to ensure a safe experience for everyone interested in joining Air Liquide. Please be aware of fraudulent job offers that are circulating, falsely using the Air Liquide name and brand. These scams often involve individuals or organizations impersonating Air Liquide recruiters or employees through fake emails, social media, and websites. They may attempt to request personal information or, critically, ask for payment for various reasons like application fees, training, or visa processing. Please be advised that Air Liquide and our authorized recruitment partners will never ask you for money at any stage of the recruitment process. You may verify job postings through our official global careers website at any time. If you receive a suspicious job offer or request for payment/sensitive data, we strongly advise that you do not respond or click on any links. We encourage you to verify the source carefully and only interact through our official channels. We appreciate your interest in Air Liquide and are committed to combating these fraudulent activities to protect job seekers. If you wish to report an incident, please contact us via this form
