We are seeking a proactive D365F&SC Functional Support Consultant to provide proactive & reactive functional support across Finance, Project Management & Accounting, Expense Management, Time Entry, and HCM/Integration issues. The role also includes responsibility for data migration activities using DIEF/DIXF during rollouts and enhancements.
Key Responsibilities:
Provide day-to-day functional support for D365 Finance & PMA modules: GL, AP, AR, FA, Bank, Budgeting, Expense & Timesheet Management, Project Accounting, and Revenue Recognition.
Analyze and work closely with business users to resolve critical issues related to finance transactions, project billing, timesheets, and expense workflows.
Perform and support data migration activities using DIEF/DIXF:
Define entities (Vendors, Customers, COA, FA, Projects, Timesheets, Expenses).
Build templates, map and validate fields, cleanse and transform data.
Execute import jobs, manage cutover rehearsals, reconcile balances, and document defects.
Collaborate with technical/integration teams on cross-module and HCM data issues.
Conduct root cause analysis and recommend process or configuration improvements.
Prepare SOPs, knowledge base articles, and functional documentation.
Support UAT/regression testing and ensure SLA-based incident resolution.
Required Skills & Experience:
4+ years of functional experience in Microsoft Dynamics 365 F&O / AX, focusing on Finance and Project Management & Accounting.
Strong working knowledge of:
GL, AP, AR, Bank, Fixed Assets, Expense & Timesheet Management
PMA module (Project setup, WBS, billing rules, revenue recognition)
DIEF/DIXF for data migration and reconciliation
Experience in incident triage, L2/L3 production support, and change request handling.
Familiar with Azure DevOps, LCS, and ITIL-based ticketing systems/JIRA/Service Now.
Excellent communication, analytical thinking, and documentation skills.
Education:
Bachelor’s degree in finance, Accounting, Commerce, or equivalent field.
Good to Have:
Exposure to multi-entity / multi-currency environments.
Working knowledge of Power BI or Management Reporter.
Microsoft certifications: MB-310 (Finance).
Basic understanding of HCM integrations and data quality control using DIEF automation or batch scheduling.
