Salary
The salary range for this position is CAD $27.10 - $27.10 / hour
Job Summary
Join our collegial-spirited team at Burnaby Hospital as we build for the future of health care in Burnaby.
The Burnaby Hospital redevelopment project is a multi-phase project that will transform the hospital into a modernized medical and surgical health care campus. Phase one is slated to open in spring 2025 and phase two in 2030.
Highlights of the two-phase redevelopment project include:
Expanded Emergency Department with additional treatment spaces
New health care pavilion with 83 beds to support maternity, neonatal intensive care, medicine, and mental health patients
New operating rooms, procedure rooms and recovery spaces
New acute care tower with 160 beds
New medical imaging department
New integrated BC Cancer Centre
Burnaby Hospital plays an essential role to those living in the community by delivering a variety of health care services. Services and specialties include emergency medicine, intermediate-level critical care, medical imaging, internal medicine, hospitalist medicine, geriatric medicine, neurology, gastroenterology, palliative, psychiatry, oncology, outpatient clinics, and an extensive surgery program with anesthesia, orthopedics, general surgery, ENT, ophthalmology, obstetrics and gynecology, urology, and plastics specialties.
We are currently hiring for Casual Booking Clerks, MS Clinic & EEG/EMG Clinic to join our team at Burnaby Hospital located in Burnaby, B.C.
Experience the exceptional benefits of working with us including:
Comprehensive, 100% Employer-Paid Benefits: Enjoy peace of mind with full coverage.
Generous Vacation Time: Eligible employees can earn up to four weeks of vacation to recharge and relax.
Benefit Portability: Seamlessly transfer your benefits from another HEABC employer.
Immediate Pension Enrollment: Secure your future with a defined municipal pension plan from day one.
Maternity Top-Up: Receive an 87% top-up during maternity leave.
TransLink Pass Subsidy: Save on commuting costs with a 50% subsidy on TransLink passes
Additional employee discounts and perks available
*Eligibility based on employment status
We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust.
Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor.
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LI-DNI
Detailed Overview
The Booking Clerk performs reception duties, schedules and books patient appointments, registers patients and performs a variety of clerical and secretarial functions for the assigned clinic(s).
Responsibilities
Performs a variety of reception duties including answering the telephone, directing incoming calls as appropriate, taking messages, answering routine inquiries, providing information of a general nature regarding the clinic, and receiving visitors and patients.
Schedules and books outpatient appointments for the clinic according to established policies and procedures; receives appointment request or referral, makes follow up appointments, adjusts appointments as appropriate, and informs client of appointment times. Contacts appropriate doctor''s office and client and follows up on referrals and necessary diagnostic tests required for the appointment.
Registers patients upon arrival using a computerized registration system; obtains and confirms patient information and completes and enters related registration documentation.
Types technical and non-technical materials such as correspondence, medical reports, and various other documents, from handwritten draft or general instruction by utilizing a variety of software. Composes routine correspondence for signature.
Compiles and gathers statistics and information from various sources; enters data into computerized systems to ensure data is kept up to date; prints related reports.
Sets up and maintains filing systems for materials related to the clinic, patients, correspondence, reports, minutes and directories; creates files, labels, and files.
Processes incoming and outgoing mail, faxes, reports/records, couriered documents by performing duties such as receiving, recording, date stamping, sorting and distributing mail and preparing outgoing mail for pickup. Signs for receipt of packages and shipments.
Maintains timekeeping records for regular and casual staff and submits/enters to payroll system as required. Receives and processes requests such as vacation, leaves of absence and terminations by preparing necessary documentation and forwarding to the Manager, Clinical Services or designate for approval.
Maintains medical and office supplies and orders as necessary, according to pre-determined levels by methods such as photocopying, completing requisitions for signature and forwarding approved requisition to appropriate personnel. Maintains a clean and tidy supply area.
Arranges meetings/special functions by performing duties such as booking meeting rooms, ordering refreshments, sending invitations or contacting attendees, typing and circulating notices and/or agendas. Records, transcribes, and distributes notes or minutes of meetings.
Operates office equipment such as photocopiers, scanners, and fax machines; carries out minor maintenance such as loading paper, removing paper jams, cleaning glass, changing toner cartridges. Refers further maintenance required to appropriate personnel.
Performs other related duties as assigned.
Qualifications
Education and Experience
Grade 12 and two years of recent, related experience or an equivalent combination of education, training and experience.
Skills and Abilities
Ability to keyboard at 45 w.pm.
Knowledge of medical terminology.
Ability to communicate effectively both verbally and in writing.
Ability to deal with others effectively.
Physical ability to carry out the duties of the position.
Ability to organize work.
Ability to operate related equipment.
About Fraser Health
Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.
People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.
We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.
Together, we are the heart of health care.
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IMPORTANT: Recruitment scam warning
Please be on alert for recruitment scams. We are aware of several scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment, nor ask you to download or install an app at any point during our recruitment process.
