ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group Canada operating in the business & industry sector. Along with providing IFM services to the Canadian Headquarters of several multi-national businesses, ESFM’s list of clients include household names in the Telecommunications, Entertainment, Pharmaceutical, Gas & Oil, Food Processing and Automotive markets.
ESFM self-performs 80% of all IFM solutions provided to clients. This model creates a consistent hospitality experience for our clients, resulting in higher engagement and productivity from their employees.
Job Summary
Now, if you were to come on board as our Facility Coordinator, we’d ask you to do the following for us:
Responsible for site Facilities tasks, requests, and issues; main point of contact for the client, employees, visitors, vendors, contractors, and the landlord’s representatives.
Contractor orientation and contractor account management.
Develop and update the standard procedures for soft services.
Manage onsite administrative and custodial team.
Maintain and update site uniform program.
Perform frequent facility janitorial inspections, including documenting findings and tracking issues through resolution.
Work closely with and oversee vendors, contractors, and landlord representatives to successfully execute cleaning, maintenance, and repair requests on furniture, and office equipment.
Ensure a high standard of office appearance is maintained in the areas and that all policies and processes are followed.
Onboard new hires.
Document using Computerized Maintenance Management Software (CMMS) or the work ticketing system.
Ensure maintenance work is documented adequately on CMMS and service reports are logged.
Document and manage contractor maintenance reporting.
Ensure that the budgets for the account are being tracked and met.
Process invoices and ensure proper cost center coding.
Maintain expense trackers, financial forecasting, etc.
Maintain the tracking of purchase orders, invoices, etc., for the account.
Other duties as assigned by the management/client.
Think you have what it takes to be a Facility Coordinator? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.
Minimum of 4 years of facility front-line customer service experience, repair of office equipment or an equivalent combination of experience and training that provides the required knowledge, skills, and abilities in a demanding, fast-paced environment.
Knowledge of Facilities management systems, including Computerized Maintenance Management Software (CMMS).
Post-secondary education
Experience supervising unionized teams’ and being accountable for their actions.
Excellent interpersonal and communication skills (verbal and written).
Be able to develop and enhance partnerships with the client.
Proficient in Microsoft Office: Excel, Word and PowerPoint.
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.
