IT Technical Support Advisor
Vacant Position
Location: Maamwesying Head Office – Serpent River First Nation
Full-Time
Salary Range: $79,748 - $89,757
Who you are? You are highly motivated in sharing your interest in the Health Field enabling you to work in a team environment. Acknowledging the Seven Grandfather Teachings in your work to build relationships. In addition, you have the ability to draw on your own knowledge and life skills to support and maintain efficient operational functions, with a positive outlook.
Who we are? We are a leader in First Nation Health. Our foundation is Indigenous Health in Indigenous Hands. We provide accessible, quality, culturally safe and holistic health care that supports and enhances the wellness of individuals, families, and communities. We work with our 11 First Nation community partners in the provision of primary health care, traditional healing, mental wellness and addictions, home and community support services and health promotion services. We have recently been approved as the first Indigenous Lead Ontario Health Team by the Ministry of Health.
The opportunity: Under the direction of the Chief Executive Officer through the Corporate Services Director, the Technical Support Advisor is responsible for providing technical, analytical and advisory support to the health program in the areas of telecommunications, technology, maintenance and information technology. Secondary responsibilities include networking with office computer services and responding to technical queries specific to regional computer equipment location at all seven (7) First Nations and IFC partner sites including the four (4) First Nation sites in Wawa/Chapleau.
What you need to bring with you:
Post-secondary degree or diploma in computer science or information technology or health administration/science with complementing courses in computer programming, design, and application.
Certification in A+, Networks+ and Microsoft Certified Professional would be preferred.
Three to five years’ experience in developing, configuring and maintaining Information Technology Infrastructure and Information management systems including networked systems and remote communications, database management and programming abilities and/or knowledge of electronic medical records.
Knowledge of trends and issues in IT infrastructure, Broadband access and related IT products and services.
Strong knowledge of website development and maintenance.
Experience with inventory management systems.
Experience with information management systems and the collection and analysis of statistical data.
Knowledge of, and experience with setting up and troubleshooting of hardware (laptops, video conferencing systems, mobile phones, etc.)
Experience with information management systems and the collection and analysis of statistical data.
Experience with inventory management systems.
Strong knowledge and proficiency in the use of computers and various database programs including Access/SQL, MS Office software, Sage AccPacc software, Netowrk and other software.
A clear criminal reference check is a condition of employment
Must have possess a valid driver’s license and have access to a reliable vehicle
What to expect? Given the traditional practices of Indigenous people, from time-to-time exposure to smoke from the burning of sacred medicines such as tobacco, sweet grass, sage, or cedar may occur. Accommodations for the disabled will be available upon request. An offer of employment will be conditional upon an acceptable vulnerable sector police records check. Hiring of Indigenous People will be given preference, as allowed under Section 14 of the Ontario Human Rights Code – Special Programs.
Qualified individuals are invited to submit a cover letter along with a current resume, certificates, diplomas, along with three current work-related references to BambooHR Link. Below is the link to apply directly to our organization.
Posting Deadline: Thursday, December 11th, 2025 at 4:00 p.m.
Thank you to all applicants, however only those selected for an interview will be contacted.
