Job Description What is the opportunity? This is your opportunity to work closely with senior leadership and play a pivotal role in shaping the future of the Value Office & PMO. As a key leader in this role, you will drive the Quality Assurance and execution of Data, Risk, and Reporting functions across the Value Office, which includes the Primary Project Management Office (PPMO) for Personal Banking. Here’s what makes this role exciting: Be a Strategic Leader: You’ll lead the development and execution of our data and reporting strategy, ensuring alignment with our Value Office team goals. By streamlining inefficient processes and fostering a lean, agile approach, you’ll help us continuously evolve and deliver exceptional results Own Quality Assurance Excellence: Oversee all aspects of Quality Assurance from a delivery perspective. Collaborate with the Portfolio team and Delivery partners to address data issues, implement execution assurance activities, and ensure the highest standards of delivery Drive Key Initiatives: Partner with diverse stakeholders to develop, implement, and support critical initiatives that will shape the future of our organization. Your contributions will directly impact the success of our PMO and Portfolio Management team Lead Project Risk Governance: As a vital member of our PPMO practice, you’ll take ownership of our Project Risk Governance function. Ensure adherence to the Enterprise Project policy and standards, while driving improvements in the effective delivery of projects within the Personal Banking portfolio This is a chance to lead, innovate, and make a lasting impact. If you’re passionate about quality, data, and driving results, we want you on our team. Join us and help shape the future of project delivery for RBC's Personal Bank. What will you do? Responsible for the development and execution of a Project Risk Governance program at RBC which includes the identification, assessment, monitoring and reporting of risks on the individual projects within our portfolio to improve execution governance and value realization in alignment with Enterprise Project Policy and Standards Work closely with the Portfolio team and Delivery partners to address data issues and exercise execution assurance activities. In addition to supporting ongoing PMO activities, this role will partner with various stakeholders to develop, implement, and support key initiatives Leads and performs project monitoring and oversight to evaluate that project risk key controls (Delivery, Future State and Investment Risk attributes) are in place and operating effectively per policies/standards which enables identification of projects “at risk” requiring attention, decisions and remediation activities from project Sponsors Leads the assessment, address, and escalation of “at risk” projects identified by PV SaaS/KRI metrics for remediation to Sponsor/Executive/IRB and conduct required independent health checks with action plans to course correct Acts as Platform liaison with RBC Enterprise CoE/CoG(s) and Business/Functional Units to effectively integrate/educate project sponsors/stakeholders/practitioners on required Enterprise processes policy & standards/ modifications/ best practices to ensure strong governance & quality principles Collaborate with our Administrator for Planview SaaS and evolve the use of tool for RBC Sponsored reporting and evolve key activities and practices including but not limited to, benefits tracking, monthly financial reporting, status reporting, artifacts management, Enterprise Initiative Management Framework alignment, etc Management oversight, engagement, and design requirements for the Initiative Delivery Hub (IDH) including the IDH Webex moderators and IDH Webex chat Lead the Quarterly Sub-PMO (SPMO) Forum comprised of the Digital, Caribbean and RBC Bank SPMO’s ensuring timely PRG and PPMO updates, adherence to mandated responsibilities and collaboration/leverage of best practices and other information as required Leadership and Relationship Management Conduct regular assessments of the requirements progress on projects against the business objectives Ensure team and stakeholders have knowledge of the enterprise standard requirements methodology Enable others to work collaboratively across functional groups by establishing and maintaining a culture of trust and shared vision Present ideas, solicit input, negotiate compromise, influence decisions, and garner support of senior level executives and/or initiative stakeholders Effectively communicate and build rapport with Portfolio Management, Project Risk Governance (PRG), SPMO’s, other RBC PMO’s and PB PMO Community of Practice Enhance skills and build knowledge in all aspects of the organization What do you need to succeed? Must-Have: Over 5 years’ experience as a Project Manager/Scrum Master/Product Owner, with knowledge and experience in project management frameworks Ability to thrive in a fluid and dynamic environment with excellent organizational skills Experience working with project planning and tracking tools such as Planview and collaboration tools such as LeanKit, Confluence, Jira, Webex Teams, MURAL, etc Exceptional writing, editing, and presentation skills; strong knowledge of PowerPoint, Excel, and Word Strong knowledge and application of project risk policy, standards, and governance requirements Self-starter, comfortable thinking through disparate processes, systems, solutions, and areas to leverage enterprise linkages to support successful change Results based approach, able to work independently as well as exceptional team player and able to deliver results by building strong relationships with stakeholders Strategic Mindset: Ability to think broadly about data & insights Nice to Have: PMP or prior PMO experience Post-secondary degree in data management, business-, or business-related studies Advanced Excel and data analysis proficiency, with experience in building and maintaining reporting dashboards Experience with visualization tools (e.g., Power BI, Tableau, or Smartsheet) Knowledge of Agile values, principles, and frameworks, familiarity with Business Agility Ability to design polished slide decks or leadership updates for senior audiences What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team Opportunities to do challenging work Job Skills Agile Methodology, Data Visualization Tools, LeanKit, Product Management, Project Management, Project Management Tools Additional Job Details Address: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: PERSONAL & COMMERCIAL BANKING Job Type: Regular Pay Type: Salaried Posted Date: 2025-11-27 Application Deadline: 2025-12-05 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.
