Who are we? At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives and is committed to doing well by doing good. About the role: Finastra’s Cyber Security Operations team is at the front line of detecting, monitoring for and responding to cybersecurity incidents within the global infrastructure. The Security Operations Center Analyst will have a crucial role in defending the enterprise network from potential and active threats. You will be agile, willing to learn and able to think outside of the box in order to operate effectively in a dynamic threat landscape. You will have the opportunity to work with cutting edge tools to monitor and defend the enterprise and customers from a wide array of cyber threats. Responsibilities & Deliverables: As a Security Operations Center Analyst, your deliverables will include, but not limited to, the following: Providing first level response for security events including but not limited to intrusion detection, malware infections, denial of service attacks, privileged account misuse and network intrusions. Following defined workflow and processes for threat remediation and escalation/handoff where required. Utilizing a variety of cloud-based and on-premises security tools and techniques to proactively analyze suspicious events, network anomalies and other potential threats to determine validity, impact, scope and recovery options. Using automated malware analysis tools to determine threat impact and taking actions appropriately. Support and administration of security tools and platforms in diverse, cloud-based and on-premises environments. Configuring and monitoring Security Information and Event Management (SIEM) platform for security alerts. Integrate and work with the firm’s Managed Security Services Provider (MSSP) services Improving the service level for security operations and monitoring. Creating and maintaining system documentation for security event processing. Expanding the usage of security monitoring tools to improve the security of the environment based on business use cases or changes in threat landscape, root causes from security incident response, or output from security analytics Required Skills & Experience: Four or more years of relevant work experience. Experience in an Operations Center (SOC/NOC) / monitoring environment. Experience working with SIEM technologies (e.g., ArcSight, QRadar, Splunk, Azure Sentinel, etc.) or Managed Security Service Providers (MSSP). Experience with threat monitoring procedures. Demonstrable knowledge of threats, attacks, logs, operating systems and security technology (firewalls, anti-malware, proxies, etc.) Cybersecurity experience in the financial industry. Knowledge and understanding of cyber risks and security issues in cloud-based and on-premises environments Knowledge of cyber security techniques, platforms and technologies (Enterprise Antivirus, IDS, deep packet inspection and host/network threat analysis). Knowledge of networking (including the OSI Model, TCP/IP, DNS, HTTP, SMTP), system administration and/or security architecture. Knowledge of common enterprise Operating Systems (Windows 10, Windows Server, Linux, etc.) Knowledge of the fundamentals of mobile platforms: iOS, Android. Excellent verbal and written communication skills. Strong troubleshooting skills. Ability to work well both independently and in a highly collaborative environment. Ability to manage multiple priorities in a high pressure environment. Effective organizational skills. Education/Certifications: Bachelor's degree from an accredited college or university, or equivalent experience. A degree in Computer Science, Computer/Data Systems Management or a related field or discipline is preferred but not required. Certification in one or more of the following areas is desired but not required: GIAC Security Essentials Certification (GSEC), GIAC Certified Intrusion Analyst (GCIA), GIAC Certified Enterprise Defender (GCED), GIAC Certified Windows Security Administrator (GCWN), GIAC Certified UNIX Security Administrator (GCUX), GIAC Continuous Monitoring Certification (GMON), GIAC Certified Perimeter Protection Analyst (GPPA), GIAC Certified Detection Analyst (GCDA), Certified Information Security Professional (CISSP) #LI-MG1 Additional details: Business address & location of work: 5995 Avebury Rd, 2nd floor, Mississauga, Ontario, L5R 3P9 Terms of employment: Permanent Hours of work: 7.5/day & 37.5/week Language of work: English Compensation offered: Salary of $101,800+ 10% annual target bonus Benefits offered: Medical & Dental, life insurance, retirement savings program, paid time off, gym membership corporate discount, wellness programs, short and long term disability coverage Contact details of HR Representative: Name: Michael Giampaolo Email: michael.giampaolo@finastra.com Phone: 416-704-0397 We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold: · Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave. · Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support. · Medical, life & disability insurance, retirement plan, lifestyle and other benefits · ESG: Benefit from paid time off for volunteering and donation matching. · DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra). · Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool. · Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best. Specific benefits may vary by location. At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves. Be unique, be exceptional, and help us make a difference at Finastra! Finastra is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). We will accommodate applicants' needs upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received related to accommodation will be addressed confidentially. At Finastra, our team members are the driving force behind everything we do. We’re building an environment where bold ideas thrive, careers flourish, and innovation is a shared journey. Whether you're a recent graduate ready to shape the future or a seasoned professional seeking your next challenge, you’ll play a pivotal role in delivering software solutions that redefine what’s possible in financial services. We believe growth is a shared commitment. That’s why we offer a rich ecosystem of learning—from hands-on training and mentorship to leadership development and industry certifications. You’ll have the freedom to explore new paths, deepen your expertise, and make your mark in a global fintech that’s built for the future. Our career development isn’t just a program—it’s a promise. With access to cutting-edge tools, a culture of collaboration, and a community that champions your success, you’ll be empowered to lead, challenge, and create meaningful change. Because when we grow together, we innovate together—and that’s how we shape what’s next in finance. We offer incredible career opportunities and your work in close collaboration with fantastic colleagues globally to develop and launch innovative software solutions for our customers. There is a huge range of engaging projects where you can get stuck-in and add value whilst taking advantage of our ongoing development opportunities to build and hone your skills in your chosen area. Our perks include paid holidays, flexible working hours, a pension plan, and comprehensive health initiatives. Join us to supercharge your career, collaborate with industry experts, and thrive in a nurturing environment that powers both your professional and personal growth With us, you can grow, innovate, and make a real impact. At Finastra, we are proud of the wide range of incentives and benefits we offer our employees globally, reflecting our core values: doing well by doing good, putting people first, and open opportunities. We go beyond statutory requirements to maximise our offerings, investing in flexible working policies, personal growth opportunities, and well-being programmes. Highlights include our Flexible Vacation Policy, inclusive people policies, hybrid working framework, and comprehensive well-being support through initiatives like the Employee Assistance Program, the wellbeing Champions and our monthly events and initiatives. Additionally, we emphasise sustainability through volunteering time off and donation matching, champion inclusion through multiple employee networks and cultural initiatives, and invest heavily in career and skills development. Recognition of our employees' efforts is integral, with our global recognition platform and regular employee feedback surveys shaping our inclusive and supportive workplace culture At Finastra, we are committed to creating a workplace where you feel valued and respected. We believe this environment drives innovation and we strive to build a team that reflects the varied backgrounds, perspectives, and experiences of our global ecosystem. This philosophy is at the heart of our culture and the way we work.
