Are you passionate about helping people live their healthiest lives? Do you thrive in a dynamic, supportive environment where your contributions truly matter? If so, Medcan is the place for you! About Us: Founded in 1987, Medcan is a leader in transformational proactive and primary care dedicated to helping patients and team members live well, for life. We offer a comprehensive range of services including preventative health assessments, wellness programs, and specialized medical care. Our core values of excellence, drive, respect and integrity guide everything we do. We’re committed to creating a workplace where everyone can thrive, and we’re proud to support over 1,500 businesses across Canada with our health and wellness solutions. The Role: We are currently recruiting for a for a privacy and regulatory compliance professional (Privacy and Compliance Lead) who will serve as the privacy subject-matter expert for Medcan. The Privacy and Compliance Lead reports to the Chief Legal Officer and will be responsible for new and existing privacy, compliance and risk programs and initiatives. These efforts will include working with internal stakeholders (up to C-level) and external vendors and expert advisors including legal counsel and external government agencies. What You'll Do: Subject Matter Expertise & Strategic Advisory: Advises senior leadership and the Data and AI Enablement Committee on complex privacy, health, and data use matters. Supports and collaborates with the Senior Legal and Privacy Counsel on enterprise-wide privacy initiatives. Privacy Program Leadership: Leads Medcan’s privacy program, including the investigation, documentation, reporting, and resolution of privacy breaches or incidents. Oversees internal privacy assessments and audits to ensure ongoing compliance and risk mitigation. Serves as the primary liaison with regulatory bodies on privacy-related matters. Policy Development & Training Develops and maintains comprehensive privacy and compliance policies and procedures aligned with evolving legal and regulatory standards. Designs and delivers engaging training programs to ensure staff awareness and adherence to privacy obligations. Ensures policy communications are current, accessible, and effectively disseminated across the organization. Privacy Impact Assessments (PIAs): Leads the review and execution of PIAs for new products, services, and technologies. Partners with legal, IT, and clinical teams to assess privacy risks and implement mitigation strategies. Regulatory Compliance and Monitoring: Monitors and interprets new and evolving health and privacy legislation impacting Medcan’s operations. Leads the development and implementation of proactive compliance measures. Ensures timely updates to policies, procedures, and practices in response to legislative changes. Documentation and Records Management: Maintains robust privacy and compliance documentation to support audit readiness and regulatory reviews. Ensures documentation practices meet internal and external standards for accuracy and completeness. Regulatory Compliance Leads the resolution of CPSO complaints and escalations in collaboration with the Senior Legal and Privacy Counsel, Chief Medical Officer, and other senior leaders. AI Enablement Provides expert guidance on AI use cases and implementations to ensure compliance with legal, ethical, and industry standards. Supports the governance of data and AI use at Medcan through active participation in the Data and AI Enablement Committee. What You'll Need: Minimum 5 years of experience in a privacy, compliance, or regulatory role, preferably in a healthcare or health technology setting. Demonstrated leadership in privacy program management and regulatory advisory. Strong understanding of Canadian privacy laws and healthcare regulations. Exceptional judgment, communication, analytical, and project management skills. IAPP certification. Ability to solve problems and analyze complex issues, distil them into clear insights and deliver concise, business-oriented advice to cross-functional teams. Ability to build trusted relationships and communicate effectively with external and internal stakeholders. An independent working style combined with the ability to thrive in a fast-paced and detail-oriented environment while managing multiple deadlines and priorities. Skill in influencing, negotiating and advocating persuasively and effectively. Comfort with ambiguity and interpreting the law in evolving areas. A blend of curiosity, pragmatism, efficiency and the desire to serve as a trusted partner throughout Medcan. This full-time role reports to the Chief Legal Officer. The work schedule is hybrid Monday to Friday with 2 days in the office at 150 York St in downtown Toronto. Ready to Apply? If you’re ready to make a difference and be part of a company that truly cares about its people, we’d love to hear from you! Apply today and let’s inspire wellness together. Diversity, Equity and Accessibility: Medcan is dedicated to employment equity, diversity and inclusion. We strive to ensure all staff have a fair opportunity to participate and success at work. If contacted for an employment opportunity, please advise your Talent Acquisition Specialist if you require accommodation. Medcan is a global leader in proactive health and wellness services and is devoted to providing care for individuals, families and employers that is grounded in the latest evidence-based practices, technologies and treatments. Our team of medical experts unites to provide transformational specialty and primary care to achieve more for you and your health. Medcan’s flagship Annual Health Assessment is a comprehensive, physician-led analysis of your current health and wellness as well as your future risk for developing disease. We provide our clients with personalized plans and help them take action through our comprehensive ecosystem of services, along with convenient in-person and virtual ongoing care. Located in downtown Toronto (150 York St.), Oakville (2275 Upper Middle Rd.), Collingwood (40 Huron St.), and Muskoka (seasonal – 84 Joseph St.) Medcan is here to give you more control over your health and to help you live well, for life. Learn more at medcan.com.
