Job Description
What is the Opportunity?
You will be responsible for fulfilling the reporting needs of the Commercial Fraud Strategy team. This will include tracking numbers on a daily and monthly basis, as well as updating necessary graphs for decks. You will also support the Senior Fraud Strategists (Senior Managers) within Commercial Digital and Deposits fraud portfolios in protecting clients and managing their loss lines. You will achieve this objective by monitoring the current landscape, collaborating within Fraud Management and externally with Lines of Business partners. You will look to achieve a balance between fraud loss, client experience, operational cost and risk appetite. Further, you will support the Senior Managers within large transformational initiatives through thought leadership, risk identification and collaboration with internal stakeholders.
Please note this is an in-office role with a minimum of 4 days in office per week.
What will you do?
Track fraud statistics (cases, losses, clients, etc.) on an ongoing basis and update graphs
Complete macro regressions on fraud cases, monitoring impact of various trends
Support Senior Managers in managing fraud losses across the Commercial Digital and Deposits portfolios
Assess current and emerging fraud risks to assist in developing and implementing strategic plans that support business transformation
Support Senior Managers on large scale transformation initiatives to ensure the right controls are implemented both within RBC and the industry to create a seamless client experience balanced against fraud risk
Conduct data analysis to support business case development for technology or FTE investment
Work collaboratively in a cross-functional squad to identify and execute against opportunities to optimize the balance across the risk pillars, while managing a prioritized backlog of ideas
Stay apprised of production and operations strategies and objectives and conduct research to assess best in class fraud mitigation strategies and technologies
What will you need to succeed?
Must-have
1+ year experience in Fraud Management or 2+ years’ experience in a relevant field
Financial services industry experience with banking product knowledge
Ability to work on problems of complex and diverse scope, and identify creative alternatives
Self-starter, willing to accept ambiguity and shifting responsibilities
Strong analytical skills and critical thinking with a proven ability to source, analyze and summarize transactional and financial data
Demonstrated skill in developing processes, using creative analytical, problem-solving skills
Professional written and oral communication skills
Proficiency in MS Excel and PowerPoint and highly organized with ability to multitask and shift priorities
In this role, you will communicate and interact frequently with RBC partners and/or employees located across Canada and/or worldwide
Nice-to-have
Project management or consulting experience
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
Ability to make a difference and lasting impact
Opportunity to take on progressively greater accountabilities
A comprehensive Total Rewards Program
Leaders who support your development
Job Skills
Analytics Insights, Decision Making, Fraud Management, Fraud Risk Management, Long Term Planning, Quality Orientation, Reporting Management, Waterfall Model
Additional Job Details
Address:
RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
PERSONAL & COMMERCIAL BANKING
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-11-25
Application Deadline:
2025-12-10
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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