Seasonal WHAT’S IN IT FOR ME? Free Alterra Mountain Pass for employees; ski or ride for free at Alterra owned destinations! Alterra Mountain Passes for your family; Discounts on Blue Mountain Lift tickets for friends and family; Free skating; Staff priced meals & Starbucks treats; Staff room rates at all our hotels; Retail savings at Burton, The North Face, Red Devil Sports, Hillside, and more! SEASONAL - FULL TIME-30 to 40 Hours perweek START DATE- Mid December WAGE- $18.00 HR 4 to 5 Shifts per Week WHAT WLL I BE DOING? The Host/ Hostess plays an integral role in supporting the daily front of house functions of the dining experience in our various restaurants. The Host/ Hostess will be the first employee our guests interact with making strong customer service and organizational skills a key to success in this position. Responsible for greeting patrons as they arrive in a warm and friendly manner, guiding them to their tables and introducing them to their server. Manage reservation system by booking, cancelling and confirming reservations, as well as monitoring the reservation systems waitlist and communicating estimated wait times to guests Monitor restaurant activity to determine seating and dining flow by having an awareness of each servers table load, timing and section. This involves maintaining the reservation systems seating chart Provide each patron with a menu or when applicable details on how to view the menu through their tables QR code. Communicate daily specials. Field customer complaints and respond to inquiries and requests in a timely, friendly and efficient manner Assist with opening, closing and side duties that include cleaning, stocking, folding silverware etc Assisting Servers running food and Bussing tables AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE BLUE MOUNTAIN RESORT COMPANY OVERVIEW Blue Mountain Resort is Ontario’s largest mountain resort. Nestled on the shores of Southern Georgian Bay, on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations. Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company. ALTERRA COMPANY OVERVIEW Alterra Mountain Company is a family of iconic year-round mountain destinations, the world’s largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure. Work at Blue to live the full Village-based Ski Resort experience, all within driving distance of Toronto. Receive great perks on retail, restaurants, lessons and of course free direct to lift access to over 14 iconic ski resorts across Canada and the US.
