Job Description WHAT IS THE OPPORTUNITY? As a Senior Quality Engineer for ATM systems, you will have the opportunity to ensure the reliability, security, and performance of critical banking infrastructure relied upon by millions. This role focuses on designing and implementing advanced testing strategies, including automation, performance, security, and resilience testing, while ensuring compliance with standards like PCI-DSS. You will collaborate with cross-functional teams, including SRE and development, to define service-level objectives (SLOs), enhance observability, and drive innovation in areas such as chaos engineering, accessibility testing, and synthetic monitoring. Leveraging cutting-edge tools like Prometheus, Grafana, Docker, and Kubernetes, you will help build robust, scalable, and user-friendly ATM systems. This position offers the chance to make a tangible impact by achieving high automation coverage, reducing defect leakage, and ensuring rapid recovery during failover scenarios. It’s a unique opportunity to grow your expertise while shaping the future of quality engineering in the financial services industry. WHAT WILL YOU DO? Design, develop, and maintain automated test suites for ATM software, backend services, and API integrations including validating API integrations between ATMs, core banking systems, and third-party services to ensure seamless functionality Conduct performance, load, and stress testing to ensure ATM systems meet transaction latency and peak load requirements Perform security testing to ensure compliance with PCI-DSS standards and safeguard sensitive data Execute chaos engineering experiments to test failover, disaster recovery, and system resilience under real-world scenarios Validate observability systems, including dashboards, alerts, and telemetry, to monitor ATM health and performance Collaborate with SRE and development teams to define and achieve SLIs, SLOs, and error budgets ensuring system reliability and performance Perform accessibility and usability testing to ensure compliance with standards, enhancing user experience Integrate automated tests into CI/CD pipelines to streamline development cycles and improve deployment quality Key Performance Indicators (KPIs): Automation Coverage: Achieve 85% of regression tests automated Defect Leakage Rate: Maintain <5% defects found in production Performance Metrics: Ensure transaction latency <2 seconds under peak load Security Compliance: Achieve 100% PCI-DSS compliance Observability Validation: 100% coverage of critical ATM health metrics Resilience Testing: Validate 90% of failover scenarios successfully Accessibility Compliance: Maintain 95% WCAG adherence MTTR: Maintain recovery time <10 minutes during chaos tests. WHAT DO YOU NEED TO SUCCEED? Must-Have: Proficiency in test automation tools (e.g., Selenium, Appium) and API testing tools (e.g., Postman, SoapUI) Expertise in performance testing tools (e.g., JMeter, LoadRunner) and security testing tools (e.g., OWASP ZAP, Burp Suite) Strong debugging and troubleshooting skills across distributed systems to identify and resolve issues efficiently Experience with observability platforms (e.g., Prometheus, Grafana, Splunk) to monitor and validate ATM health and performance In-depth understanding of compliance frameworks (e.g., PCI-DSS) and experience conducting resilience testing, including chaos engineering experiments Familiarity with defining and working with SLIs, SLOs, and error budgets to ensure system reliability and performance. Nice-to-have: Experience with cloud environments (e.g., AWS, Azure) and containerization/orchestration tools (e.g., Docker, Kubernetes) Familiarity with distributed tracing tools (e.g., Jaeger) and synthetic monitoring or APM tools (e.g., Dynatrace, New Relic) Hands-on experience with accessibility testing tools and standards and automated security testing in CI/CD pipelines Basic knowledge of database performance tuning to support backend systems and optimize transaction processing. WHAT'S IN FOR YOU? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team A world-class training program in financial services Opportunities to do challenging work Opportunities to take on progressively greater accountabilities Opportunities to building close relationships with clients Access to a variety of job opportunities across business and geographies #LI-ASPOST #TechPJ Job Skills Application Testing, Decision Making, Detail-Oriented, Group Problem Solving, IT Quality Assurance, Long Term Planning, Predictive Analytics, Programming Languages, Software Product Testing, Test Automation Additional Job Details Address: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: TECHNOLOGY AND OPERATIONS Job Type: Regular Pay Type: Salaried Posted Date: 2025-12-01 Application Deadline: 2025-12-15 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.
