Posting: ☒ Internal ☐ External ☐ Internal/External
TITLE: Application Support Administrator
RESPONSIBLE TO: Director of Operations and Planning
LOCATION: Barrie (165 Ferris Lane)
JOB NUMBER: ASA-1225-T
POSTED ON: December 1st, 2025
POSITION TYPE: Temporary, Full-Time (Contract ending April 3rd, 2026)
HOURS OF WORK: 35 hours per week
UNIONIZED POSITION: OPSEU Local #332
COMPENSATION: $32.60 - $37.07 per hour
EFFECTIVE DATE: January 10th, 2026
REASON FOR RECRUITMENT: Temporary Replacement
INTRODUCTION:
New Path Youth and Family Services is an accredited children's mental health agency providing a range of compassionate, innovative and accessible services for children, youth and their families throughout Simcoe County. New Path respectfully acknowledges we are situated on the traditional land of the Anishinaabeg people which include the Odawa, Ojibwe, and Pottawatomi Nations collectively known as the Three Fires Confederacy.
WHY JOIN OUR TEAM?
We want all staff to feel safe, valued and a sense of belonging. We are proud to offer:
Employee and Family Assistance Program - provides short-term counselling, wellness resources, perks and free virtual fitness programs
Continuous professional development and career opportunities
Over 10+ committees where staff, youth and families can join and partner to co-develop projects, processes and services that impact or interest them which directly contributes to our culture of inclusion and engagement.
PURPOSE OF POSITION:
The Application Support Administrator optimizes the client information system (CIS) to support quality assurance and improvement initiatives, prepare statistical and Ministry reports and deliver training and support to end users.
QUALIFICATIONS:
College diploma in computer sciences, information systems or business administration with courses in database management and statistics.
Minimum of 3 years’ experience working with databases, data reporting, custom report creation and data visualization tools.
Knowledge of and experience with client information systems in a healthcare setting is preferred.
Demonstrated experience managing confidential client information.
SKILLS AND ABILITIES
Youth and family focused; provides client and family centered approach to care.
Embraces and advocates for youth and family engagement practices.
Aligns own behavior with the values, needs, priorities and goals of the organization.
Takes personal responsibility for enhancing individual and team performance by promoting cooperation and commitment.
Approaches problems from a solution and strengths-based perspective by reviewing the viable alternatives and the best course of action.
Recognizes, initiates and adapts to changing conditions and situations in the workplace.
Demonstrates awareness for the backgrounds, values, beliefs and traditions of staff, clients, families and communities we serve.
Continuously assesses and challenges assumptions, personal unconscious bias and commits to understanding diverse perspectives, experiences and their intersectionality.
Commits to ongoing training to build the knowledge, awareness and skills that contribute to creating a culturally safe environment for staff, clients and families.
Competency and effective use of database and Microsoft Office systems.
Confident, articulate and professional when communicating verbally and in writing.
French Language is an asset.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS
Some evening hours may be required.
Work from home opportunities for up to 14 hours per week.
Willingness to travel to other agency offices using personal vehicle. Must have a valid driver's license with minimum G2.
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 20 pounds at a time.
Full duties, responsibilities and qualifications for this position are as per the Application Support Administrator Job Description.
Please submit your application for ASA-1225-T by 4pm on Monday, December 8th, 2025, to https://newpath.bamboohr.com/jobs/.
New Path Youth and Family Services is motivated to build a team that reflects the diversity of the community we serve. We encourage applications from all equity seeking groups and are committed to creating an inclusive environment rich with a variety of experiences and perspectives.
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, New Path Youth and Family Services will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.
How can we make the hiring process accessible for you? Please contact Human Resources at 705-733-2654 ext 2280 or at hr@newpath.ca to let us know your needs. We also welcome your feedback on how we can continuously improve accessibility.
