As the Sales Compensation Manager you will provide a strategic partnership with the Sales & Customer Leadership, Strategy, Operations, and FP&A to develop and execute Hootsuite’s Sales Variable Compensation Program that aligns to our overall business objectives, and helps to drive profitable growth. While working remotely or in a hybrid work arrangement, a blend of virtual (in accordance with Hootsuite’s distributed workforce strategy), and in Hootsuite’s Vancouver or Toronto office, you will report to VP, Revenue Operations.
WHAT YOU'LL DO:
In collaboration with Sales & Customer Leadership, Strategy, Operations, and FP&A, manages the strategy design, program development, plan implementation, and ongoing administration of the Global Sales Variable Compensation Program to drive desired behaviors and align with business goals and strategies.
Acts as the strategic business partners for the Sales & Customer business units to provide advice, insight, research and analytics to ensure the proactive management of all Sales compensation plans to meet financial and operational objectives.
Collaborates with Sales Leadership to provide strategic recommendations and solutions on variable compensation design, pilots and enhancements.
In partnership with Sales Operations Leadership, designs SPIFs, employee recognition, and Sales club (Top Parliament Club “TPC”). Designs add-on bonuses and non-cash incentive programs based on new sales strategies.
Develops, implements, and delivers Sales compensation communication and training programs for Sales & Customer leadership, management, plan participants, and the People team.
Proactively identifies opportunities to optimize the Sales compensation learning experience and delivery of related content/messages through relevant or innovative tactics and tools.
Develops and communicates all plans, policies and processes related to Sales compensation to the Sales and Customer organizations.
Leads, coaches, and grows a Sales Compensation team, providing ongoing mentorship, training, and development.
Manages the Sales Compensation Specialist to ensure the accurate and timely sales compensation administration delivery.
Oversees the calculation of monthly commission, quarterly bonus calculations, and short-term incentive calculations including data compilation, statement distribution, data integrity, and compliance with policy and plans.
Leads the configuration, implementation and ongoing administration of the Sales Incentive Compensation Management System.
Optimizes existing tool modules and features and implements new tool modules as needed.
Drives regular Sales Compensation corporate reporting and analytics on Performance Metrics, ROI, Impact v Plan, and Operational Metrics to provide insights to Plan Participants and cross-functional stakeholders.
Continually evaluates our Sales Compensation Program to ensure they are competitive, align to Hootsuite’s overall business objectives, helps to drive profitable growth, and reinforces Hootsuite’s Total Rewards philosophy.
WHAT YOU'LL NEED:
Significant relevant experience in Sales Compensation Administration, Sales Operations, Compensation Design, Compensation related Analytics, or similar field in SaaS organizations
Experience with a Sales Incentive Compensation Management platform
Experience designing Global Sales Compensation Plans.
Experience with a Customer Relationship Management platform such as Salesforce
Experience with a Human Resource Information System platform
Advanced Excel skills (including pivot tables, vlookups, data modeling etc.)
Decision Making: consistently chooses the best course of action (from a number of alternatives) to address business problems and/or opportunities
Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action
Problem Solving: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems
Creativity and Innovation: seeks new and better ways of doing things, generates original and imaginative ideas, products, or solutions
Ability to build inclusive, cohesive teams which apply diversity to achieve common goals
Capable of delivering results through others, is good at establishing clear direction, helping others achieve their best work
Can identify key issues and relationships relevant to achieving a long-range goal or vision; builds an integrated plan for course of action to accomplish this vision
Challenge and support others to create results but also develop new capabilities. Successfully develop the capacity and capability of team and individuals on the team
WHO YOU ARE:
Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.
Curious. You are always learning and seeking ways to make things better.
Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
Humble. You lead with humility and empathy, respecting and learning from the perspectives of others.
In all we do, our six guiding principles light the way:
Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp
One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best work without compromising who they are. #OneTeam #FreeToBeMe
Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed
Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile
Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses
Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies
Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.
Canada Pay Range For This Role
$96,100—$134,700 CAD
