Who We Are
At Litco Law, we are known for our extraordinary and unsurpassed firm culture – and for the people behind that culture. We’ve been recognized as a Canadian Top Employer and know that this kind of success only happens when you have amazing people on your team who are passionate about their work, the company, and their clients.
By joining Litco Law, you will be part of an incredible team of passionate, purpose-driven people who believe in excellence and focus on doing their best work every day. Our core values guide everything we do and are reflected in how we interact with our clients, team members, and community.
Meet our Records and Information team here!
How You’ll Make a Difference
Personal injury claims can be complex and confusing and rely heavily on having clear evidence and documentation of the effect the injury or accident has had on a person’s life. The Records and Information Coordinator will be the extra pair of hands that everyone in our office needs, working closely with Records and Information Analysts to request and retrieve client documents and information. They provide reliable administrative support and work collaboratively together to ensure all requests are completed as efficiently as possible.
A day in the life of a Records and Information Coordinator includes:
Assist Records and Information Analysts in document collection to expedite client claims and support the settlement process
Ensure team members have all relevant information for their files as quickly as possible by processing received documents from multiple sources (email, fax, external vendor portals)
Provide day to day administrative support to the records and information team including coordinating and distributing tasks, monitoring the shared email inbox, managing coverage schedules
Track and monitor our weekly KPIs and share with the team
Liaise and problem solve with external vendors to ensure records are obtained in a timely manner (including monitoring and following up on outstanding records and paying invoices)
Be willing to persevere and stand your ground to get the information we need for our clients
Work collaboratively with the team to provide additional assistance on files as necessary
Who You Are
Thrive on supporting others and finding ways to make life easier for your co-workers
Can work independently to support a busy team, and are committed to bringing focused, productive energy to work every day
Love to be busy and want to be part of a fast-paced, high-volume team
Are a creative problem-solver
Have exceptional attention to detail with a high level of accuracy
Know how to prioritize and independently manage your time and tasks effectively
Are positive, upbeat, helpful, and passionate about office culture
