JOIN OUR FAMILY OF BRANDS – NORTHERN REFLECTIONS, RICKI’S & CLEO
AT NORTHERN REFLECTIONS, RICKI’S, AND CLEO, WE ARE UNITED BY A SHARED VISION: TO INSPIRE AND EMPOWER WOMEN THROUGH FASHION THAT FITS THEIR LIVES. WITH A PROUD LEGACY IN CANADIAN RETAIL, WE BRING TOGETHER DECADES OF EXPERTISE, A PASSIONATE TEAM, AND A COMMITMENT TO DELIVERING EXCEPTIONAL STYLE, QUALITY, AND SERVICE.
AS PART OF OUR GROWING ORGANIZATION, YOU’LL JOIN A COLLABORATIVE AND DYNAMIC TEAM THAT VALUES INNOVATION, CUSTOMER CONNECTION, AND THE POWER OF GREAT FASHION. WHETHER IT’S TIMELESS COMFORT, POLISHED WORKWEAR, OR VERSATILE STYLE, EACH OF OUR BRANDS PLAYS A UNIQUE ROLE IN SERVING WOMEN ACROSS GENERATIONS.
REPORTING TO THE STORE MANAGER, AS AN ASSISTANT MANAGER, YOU WILL PLAY A KEY LEADERSHIP ROLE IN DRIVING PROFITABLE SALES GROWTH AND ENSURING AN EXCEPTIONAL IN-STORE BRAND EXPERIENCE. PARTNERING WITH THE STORE MANAGER, YOU WILL BE ACCOUNTABLE FOR ALL ASPECTS OF STORE OPERATIONS AND FINANCIAL PERFORMANCE. YOU WILL LEAD, RECRUIT, TRAIN, AND COACH A HIGH-PERFORMING SALES TEAM, FOSTERING A CULTURE OF EXCELLENCE AND CUSTOMER-FOCUSED SERVICE. YOUR LEADERSHIP WILL INSPIRE SUCCESS, ENSURE SMOOTH DAY-TO-DAY OPERATIONS, AND CREATE A WELCOMING ENVIRONMENT FOR EVERY CUSTOMER.
KEY RESPONSIBILITIES:
- RESPONSIBLE FOR MAINTAINING ALL ASPECTS OF DAY-TO-DAY STORE OPERATIONS INCLUDING ACHIEVING SALES GOALS, ENSURING EXCELLENT CUSTOMER EXPERIENCES, AND OVERALL TEAM LEADERSHIP.
- OVERSEE BUSINESS OPERATIONS IN THE ABSENCE OF THE STORE MANAGER.
- DRIVE BUSINESS RESULTS THROUGH COACHING AND ENCOURAGING A CUSTOMER FOCUSED SALES TEAM
- PROMOTE THE BRAND THROUGH KNOWLEDGE AND UNDERSTANDING OF OUR PRODUCT, BUSINESS, AND VALUES
- HELP RECRUIT, TRAIN AND RETAIN A HIGH-PERFORMING SALES TEAM
- OVERSEE STORE OPERATIONS, INCLUDING SHIFT TASK ORGANIZATION AND STORE OPENING AND CLOSING DUTIES
- EXECUTE ALL MERCHANDISING, MARKETING AND VISUAL PRESENTATION ASPECTS OF THE STORE ACCORDING TO OUR STANDARDS AND DIRECTIVES
- MAINTAIN A SAFE AND CLEAN STORE ENVIRONMENT FOR OUR TEAMS AND CUSTOMERS
- SECURE COMPANY ASSETS WITH STRONG LOSS PREVENTION SKILLS AND AWARENESS
- CREATING A POSITIVE WORK ENVIRONMENT THAT EMBODIES OUR VALUES
EXPERIENCE & QUALIFICATIONS:
- 1–2 YEARS OF RETAIL MANAGEMENT OR SUPERVISORY EXPERIENCE, PREFERABLY IN A SPECIALTY OR APPAREL STORE
- PROVEN ABILITY TO LEAD, MOTIVATE, TRAIN, AND COACH A RESULTS-DRIVEN SALES TEAM
- STRONG RETAIL AND BUSINESS ACUMEN WITH A FOCUS ON ACHIEVING SALES TARGETS AND KPIS
- DEMONSTRATED SUCCESS IN RECRUITING, SELECTING, AND DEVELOPING HIGH-PERFORMING TEAM MEMBERS
- EXCELLENT CUSTOMER SERVICE SKILLS WITH A COMMITMENT TO DELIVERING EXCEPTIONAL EXPERIENCES
- TEAM-ORIENTED MINDSET WITH A COLLABORATIVE APPROACH TO LEADERSHIP
- PHYSICALLY ABLE TO STAND FOR EXTENDED PERIODS, CLIMB LADDERS, AND LIFT UP TO 30 LBS
- FLEXIBLE AVAILABILITY, INCLUDING DAYTIME, EVENING, AND WEEKEND SHIFTS
- AMBITION TO GROW WITHIN THE COMPANY, WITH A GOAL OF BECOMING A FUTURE STORE MANAGER
