Niagara Falls-based Canadian Niagara Hotels Group of Companies is one of Canada’s largest and most successful diversified entertainment businesses, with more than 2500 talented professionals spread across its various Hotels, Spas, Conference Centres, Restaurants, Craft Brewery and Distillery, Indoor Waterpark, City Touring, Entertainment and Specialty Retail businesses - with more to come! We are home to world-class brands including Marriott, Sheraton, IHG, Morton’s, Milestones, Hard Rock Café, Rainforest Café, Hershey and Starbucks - to name a few. Regardless of what business or role you start with, career development opportunities and rewards are endless for people delivering exceptional guest satisfaction and attaining business results.
Sales Administrator Responsibilities:
Accountability to business results, our customers/guests, the team, and internal practices
Offering engaging, prompt, accurate and professional service to both internal and external clients
Assisting Account Directors and Sales Managers
Follow efficient Sales Office procedures
Accurate preparation of reports, file maintenance, proposals, contracts and correspondence
Accurate preparation and distribution of client files to prepare for Group arrivals
Accommodate inquiries by checking availability including systemic and reporting methods
Maintain knowledge of Canadian Niagara Hotels’ products and services
Other duties as assigned
What you’ll need as a Sales Administrator:
Experience: 1+ years’ experience in an administrative role preferred
Education: College/University Degree in Business Administration, Hotel or related program preferred
Other Qualifications:
Advanced knowledge of Microsoft Office specifically Outlook, Word and Excel.
Knowledge of any of the hotel systems (Light Speed, Opera, Marsha, PMS, CI/TY or Delphi) considered and asset.
Outstanding interpersonal, communication and listening skills
Professional presentation, telephone and written correspondence skills and manners
Ability to build and maintain positive relationships with Account Directors, Sales Managers and clients
Highly motivated, driven and self-starter
Outstanding attention to detail and accuracy
Proven ability to multitask, maintain professional composure, remain flexible and prioritize activities to meet deadlines including coordinating several activities simultaneously
Ability to work in a fast paced, high volume environment and respond quickly to changing needs
To learn more about Canadian Niagara Hotels Group of Businesses or view other current and future job opportunities please visit CNHCAREERS.CA
We also understand that diversity includes people with disabilities who might require reasonable accommodation in order to fully participate and contribute to their full capabilities or candidates for employment interested in reviewing or receiving information pertaining to careers at Canadian Niagara Hotels. This includes being able to fully participate in the Resort’s candidate selection process, including personal interviews in many circumstances, wherever possible and practical. If you would like to receive information in another format or other communications supports please send an email to hr@niagarafallshotels.com or by telephone at 905-374-4446 extension 4850.
