Position Summary: Responsible for interaction with agents, title production
staff, and co-workers; research, analysis of risk, and making decisions on
insurability of titles; and for the creation and presentation of educational and
underwriting materials.
Essential Duties and Responsibilities: To perform this job successfully, an
individual must be able to perform the following satisfactorily; other duties
may be assigned.
• Make sound underwriting risk decisions in relation to issuance of title
insurance commitments and policies.
• Respond, in a timely fashion, to underwriting inquiries from agents and
co-workers.
• Research and provide analysis and guidance on relevant federal and state
statutes and regulations, court rulings, opinion letters, and professional legal
and compliance publications.
• Prepare bulletins, alerts, memoranda, and other agent communications.
• Develop and update underwriting materials and resources.
• Develop and present educational materials for employees and agents.
• Participate in the agent underwriting review process.
• Support Alliant National’s Agency department with recruitment and retention of
agents.
• Support Claims Department with analysis of state laws and practices.
• Participate on cross-functional teams.
• Identify problems, establish transactional facts, apply legal principles and
underwriting guidelines to reach timely decisions.
Competencies: To perform the job successfully, an individual should demonstrate
the following.
Achievement Focus - Demonstrates persistence and ability to overcome obstacles.
Measures self against standards of excellence. Recognizes and acts on
opportunities. Sets and achieves challenging goals. Takes calculated risks to
accomplish goals.
Collaboration – Able to work with others in a collaborative environment.
Contribute to development of underwriting positions and practices.
Communications - Exhibits good listening and comprehension skills. Competently
expresses ideas and thoughts in written and verbal form. Keeps others adequately
informed. Selects and uses appropriate communication methods.
Managing Customer Focus - Develops innovative approaches to meeting customer
needs. Establishes customer service standards. Monitors customer satisfaction.
Promotes customer focus. Provides training in customer service delivery.
Planning and Organization - Integrates changes smoothly. Plans for additional
resources. Prioritizes and
plans work activities. Sets goals and objectives. Uses time efficiently. Works
in an independent and organized manner.
Problem Solving - Develops alternative solutions. Gathers and analyzes
information skillfully. Identifies problems in a timely manner. Resolves
problems in early stages. Works well in group problem solving situations.
Decisive and accountable.
Qualifications: To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions.
Education/Experience:
J.D. Degree from accredited college or university; seven to ten years related
experience and/or training in title insurance or real estate industry in Texas.
Language Ability:
Read, analyze and interpret business, professional, technical or governmental
documents. Write reports, business correspondence and procedure manuals.
Effectively present information and respond to questions from managers,
customers and the public.
Reasoning Ability:
Solve practical problems and deal with a variety of concrete variables in
situations where only limited standardization exists. Interpret a variety of
instructions furnished in written, oral, diagram, or schedule form.
Computer Skills:
Proficient in Microsoft Suite and internet research
Certificates and Licenses:
Bar License
Supervisory Responsibilities: This job has no supervisory responsibilities.
Work Environment: The work environment characteristics described here are
representative of those an employee encounters while performing the essential
functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions. The noise
level in the workplace is typically moderate.
This position is a remote position.
Physical Demands: The physical demands described here are representative of
those that must be met by an employee to successfully perform the essential
functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to
sit. The employee is frequently required to use hands to finger, handle, or feel
and talk or hear. The employee is occasionally required to stand and walk. The
employee must be able to occasionally lift and/or move up to 10 pounds. Specific
vision abilities required by this job include close vision.
The above job description is not intended to be an all-inclusive list of duties
and standards of the position. Incumbents will follow any other instructions,
and perform any other related duties, as assigned by their supervisor.
