Who We Are
Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.
Academic Management Systems, part of IT Services at SFU, partners with Faculties and Faculty Relations to deliver systems that support academic operations. We are agile, cross-functional teams of analysts, developers, and QA specialists who thrive on collaboration, innovation, and continuous improvement. Our focus is building user-centered IT solutions that simplify processes, improve efficiency, and enhance the SFU experience for faculty and staff.
SFU is embarking on a three-year digital transformation through the Integrated Faculty Management System (IFMS) program. This initiative will modernize and unify workflows across faculty and administrative domains, supporting long-term improvements in academic administration and advancing the university’s mission.
About the Role
The Business Systems Analyst supports the ongoing development and enhancement of eTRACS, SFU’s academic management system, as part of the Integrated Faculty Management System (IFMS) program. This role provides detailed business analysis, system design, testing, and change readiness participation to ensure new modules and enhancements meet institutional needs. Collaborating closely with Faculty Relations, academic units, and a cross-functional development team, the BSA translates complex business processes into effective digital solutions. The position also supports stakeholder engagement, and ensures the successful delivery of scalable, user-focused functionality within a collaborative Agile environment.
The ideal candidate has experience designing and delivering new enterprise systems, with strong skills in business analysis, database design, workflow development and stakeholder engagement. They understand academic processes and can translate complex requirements into deliverable solutions, particularly within non-vendor environments. This role requires end-to-end systems thinking—from discovery and requirements gathering to design, testing and implementation. Success depends on the ability to develop clear specifications, and ensure solutions meet both user needs and institutional priorities. A strong foundation in software development processes and integrated system design is essential.
Full Job Description
Qualifications
Bachelor’s degree in Computer Science, Business Administration, Management Information Systems or a related discipline, with four years of related experience, including experience in business analysis, working with enterprise-level applications in a large, complex, technically focused environment, or an equivalent combination of experience, certification and education.
In-depth understanding of policies governing academic and human relations, collective agreements, academic planning, reporting, budget management, research and teaching in order to lead academic systems development and data services.
Excellent business analysis skills, with a proven ability to successfully conduct business and systems process analysis and design at a complex level to ensure solutions meet long-term business strategies
Strong project management skills, with proven ability to successfully manage multiple tasks
Excellent customer service, interpersonal, teamwork, and mentorship skills
Excellent analytical reasoning, problem solving, time management, and organizational skills
What We Offer
At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer temporary employees who belong in the Administrative & Professional Staff Association (APSA):
An additional 7% pay in lieu of benefits & 8% vacation pay
Employer paid extended health & dental plans
Professional development funds (minimum contract period of 1 year)
Hybrid-work program for eligible positions
Additional Information
Please note: Assignment duration will vary between 15 to 18 months
There are 5 positions available.
Please include your cover letter and resume in one attachment.
SFU is an equity employer and strongly encourages applications from all qualified individuals including women, Indigenous Peoples, visible minorities, people of all sexual orientations and gender identities, persons with disabilities, and others who may contribute to the further diversification of the university.
We are committed to ensuring that the application and interview process is accessible to all applicants. If you require any assistance or accommodations, please contact pei_reception@sfu.ca.
