About Symcor
Symcor enables secure data exchanges and supporting business processes, to help clients succeed in an evolving digital world. Trusted by Canada's largest institutions for over 25 years to support their digital transformations, Symcor aligns industry participants to solve common challenges in the most effective and efficient way. Our goal is for every employee to feel valued and accepted as part of the team and connected to Symcor and our values, fostering a sense of belonging. Symcor is an equal opportunity employer and is committed to providing an accessible recruitment process. If you need accommodation for the interview process, just let us know!
youbelonghere
For more information, visit www.symcor.ca
The Opportunity:
Processes simple to more complex transactions/jobs, ensuring accuracy and in accordance with Symcor procedures and required deadlines, including receiving, sorting, delivering, pulling, pre-screening, keying, capturing, reconciling, balancing, posting, clearing, conducting quality control and distributing or transmitting a variety of financial items. Documents, reports, and investigates exceptions or unusual items for processing. May provide back-up support as required by performing Lockbox II duties as needed.
Shift Time : 6:00 AM - 11:00 AM MST
No phone Dayshift position
About The Role:
Review and validate pre-screen batches as per the clients’ profile instructions with 100% accuracy and within required timeframes. Identify issues/errors, record based on procedures, and escalate to PSO/AM/MGR as required.
Review client materials and determine output packaging to ensure client delivery requirements are met with 100% accuracy, within required timelines and in accordance with client profile/work instructions.
Review file ensuring work is balanced, scanned, completed in the operating system and ready to be sent to the client, and transmit, validating that what was generated is what was sent. Escalate issues to the Captain, open IRs and report for further investigation.
May receive, sort and/or log mail based on incoming financial or non-financial department/function type work in order to provide the client with accurate information regarding processing, identify any gaps/potential issues, and distribute in accordance with prescribed work instructions, including timely output of daily productivity volume to meet or exceed department standards. Process misdirected mail as per prescribed work instructions.
Prepare mail and conduct pre-screening based on customer instructions and CPA rules by reviewing to identify issues and help ensure accurate processing and scanning of items, escalating issues to PSO.
Review and key data in relevant fields based on client instructions to form the data file (dates, amounts invoice numbers), ensuring SLA requirements and priority agreements are met.
Access and post entries to multiple client/Symcor applications, review reports and reconcile data (e.g., statements, G/L accounts, cashbooks, etc.), using applicable tools to identify errors, adjustments or discrepancies requiring resolution. Investigate differences, escalating and engaging management staff and/or development team to open IR’s, and communicate directly with external clients as needed to address items.
What You Need to Succeed:
Education:
High School Diploma or equivalent
Experience:
1 to 3 years related experience.
Skill requirements
Data Entry – Alpha and numerical.
Intermediate computer skills.
MS Office.
Basic knowledge of financial transactions.
What’s In It For You
At Symcor, we define our success by what we help others achieve. We were created to support our clients and, through our products, services, and solutions, protect and strengthen their brands. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program that includes a competitive compensation package, flexible benefits and time away options, retirement and savings plans and a commitment to your overall health and well-being through our myWell-being program.
Leaders who support your development through coaching and managing opportunities.
Ability to make a difference and lasting impact.
Opportunities to do challenging work and progressively take on greater accountabilities for growth.
We foster an inclusive atmosphere of One Symcor with our philosophy of +1 Unique You®, we harness each employee’s uniqueness, different skills, backgrounds, and perspectives to contribute to mutual success. It is the diversity of our people and the inclusive environment that has been and will always be key to Symcor’s success.
Symcor is an equal opportunity employer and is committed to providing an accessible recruitment process. Upon request, we will provide accommodation for candidates.
