Company Description
One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game.
A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of world-class health care inspired by our people and communities.
At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today!
Job Description
Reporting to the Manager, Total Rewards and HR Operations, the HR Systems and Operations Specialist plays a key role in liaising and specializing in HR administrative functions as well as HR systems operations and projects. This position requires strong communication skills, organizations skills and critical thinking to support a variation of departmental operational tasks. Success in this role depends on being highly organized, detail-oriented and capable of handling confidential information with discretion to ensure smooth and efficient department operations.
Accountabilities:
Support the HR systems function, including oversight and administration of all Human Resources software applications including system implementations, upgrades, end-user training, compliance and continuous improvement initiatives
Provide basic system administration support for end users, including password resets, account creation and user access management
Administer routine HRIS updates in alignment with payroll processing timelines to ensure accurate and timely data synchronization
Maintain organizational structure and reporting relationships within the HRIS
Troubleshoot and resolve integration issues between the HRIS and downstream applications to minimize disruptions and ensure data consistency across platforms
Develop, document, and maintain HRIS business process workflows to drive efficiency and ensure compliance
Prepare standard and ad hoc reporting requests, working with the customer to understand the reporting requirements
Generate compliance reports in alignment with collective agreements and organizational standards
Identify and address data integrity issues through reporting and analysis
Provide guidance to the HR front office to ensure a professional and welcoming experience for HR inquiries via phone and email, delivering accurate and timely resolutions
Ensure proper execution of administrative processes that the team provides (i.e. employment letters, employee information updates)
Oversee the process for maintaining employee records (paper and electronic), ensuring accuracy and data integrity
Conduct regular audits of employee files to verify completeness, accuracy and compliance with internal policies
Provide project coordination and support for HR initiatives, including the development and implementation of the HR systems roadmap in preparation for a new HRIS
Contribute to continuous improvement projects that inform human resources strategies and reporting demands
Other duties as assigned
Qualifications
Completion of an undergraduate degree with a focus on human resources management or HRIS
Minimum of three years professional experience in human resources, including a minimum of two years direct HRIS experience
Experience in a unionized hospital/health care environment preferred
Broad understanding of HR system functionality including payroll processing
Highly effective analytical, problem solving and decision-making skills
Strong customer focus in delivering innovative solutions to meet customer needs
Advanced proficiency and experience with HRIS, applicant tracking systems and reporting tools
Competency in HR and health care systems such as Virtuo HR and Meditech
Strong computer skills using Microsoft Office (Word, Excel, Teams, Outlook) required
Excellent organizational skills and ability to work in a fast-paced environment; as well as strong attention to detail required
Effective team player that demonstrates a willingness to assist others and support team activities
Possess strong written and verbal communication skills
Strong administrative skills
Must demonstrate Osler's Values of Respect, Excellence, Service, Compassion, Innovation and Collaboration
Additional Information
Hours: Currently days, 8 hours (subject to change in accordance with operational requirements)
Salary:
Minimum: $79,521.00
Maximum: $99,391.50
Hybrid: Roles that function remotely, but require essential, regular onsite weekly work.
Application deadline: December 11, 2025
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LI-NP1
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Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process, please notify Human Resources at [email protected].
While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.
