SUMMARY OF POSITION:
The Commercial Title Assistant provides comprehensive administrative and
clerical support to the Commercial Title Department. This role ensures the
accuracy and efficiency of title processing by assisting with title searches,
document preparation, file management, and communication with clients, lenders,
attorneys, and underwriters. The ideal candidate is detail-oriented, organized,
and familiar with the commercial real estate and title insurance process.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
· Assist Commercial Title Officers with all aspects of the title process from
order opening through closing.
· Review, organize, and input title order information into the title production
system.
· Request and compile necessary documentation, such as property reports, title
commitments, surveys, and recorded instruments.
· Conduct basic title searches and prepare title reports under supervision.
· Coordinate with clients, lenders, brokers, attorneys, and internal departments
to obtain required documents.
· Review legal descriptions, title exceptions, and recorded documents for
completeness and accuracy.
· Prepare title commitments, endorsements, and final policies for delivery to
clients.
· Track progress of files and ensure deadlines are met.
· Maintain accurate digital and physical file records in compliance with company
standards.
· Provide exceptional customer service while maintaining professionalism and
confidentiality.
EXPERIENCE, SKILLS, KNOWLEDGE
· Education: High school diploma or equivalent required; associate’s or
bachelor’s degree preferred.
· Experience:
o 2+ years of experience in title, escrow, or real estate—commercial experience
strongly preferred.
o Knowledge of title insurance procedures, legal descriptions, and closing
documents.
· Technical Skills:
o Proficiency in title production software (e.g., SoftPro, RamQuest, ResWare, or
similar).
o Strong computer skills, including Microsoft Office Suite (Word, Excel,
Outlook).
· Other Skills:
o Excellent organizational skills and attention to detail.
o Strong written and verbal communication abilities.
o Ability to prioritize and manage multiple files in a deadline-driven
environment.
o Team-oriented, with a positive and professional demeanor.
Preferred Qualifications
· Experience supporting commercial real estate transactions or working in a law
firm, title company, or financial institution.
· Familiarity with ALTA policies, endorsements, and survey standards.
PHYSICAL DEMANDS:
While performing the responsibilities of the job, the employee is required to
talk and hear. Vision abilities required by the job are close vision. The
employee is often required to sit and use their hands and fingers to handle,
feel, and operate office equipment such as a computer, copier, and office
supplies.
In addition, the employee is occasionally required to stand, walk, reach with
their arms and hands, and to stoop, kneel or crouch. Reasonable accommodations
can be made to enable employees with disabilities to perform the described
essential functions of the job.
Note: This document describes the minimum, essential duties, responsibilities,
skills, abilities, effort, and working conditions of the position. It in no way
implies that these are the only functions to be performed by the incumbent.
Workers are required to follow any other job-related instructions and to perform
any job-related functions requested by a supervisor or manager. Successful
performance requires that the incumbent possess and utilize the abilities and
skills described. All functions are subject to reasonable modification to
accommodate individuals with disabilities. Some functions may exclude
individuals who pose a direct threat or significant risk to the health and
safety of themselves or others.
Equal Opportunity Employer
