Description
Our team and what we'll accomplish together
An exceptional opportunity awaits a transformational leader ready to reimagine corporate communications at TELUS. We're seeking a forward-thinking senior executive with a competitive drive, natural curiosity, and 'General Manager' mindset who thrives on innovation and building excellence.
We are a globally recognized organization dedicated to leveraging the power of technology and compassion to enable remarkable human outcomes. From our leadership in social capitalism and transforming healthcare through TELUS Health, to driving innovation and connectivity that makes the future friendlier—we have compelling stories to tell.
Reporting to the Chief Communications Officer, the VP, Communications will lead transformational change with a clear mandate to evolve our communications function for the future. This role offers the opportunity to shape strategy, drive innovation, and work alongside exceptional talent across a diverse, global organization genuinely committed to remarkable human outcomes.
If you're an accomplished communications leader who believes that great storytelling can change the world and you're energized by the prospect of making a tangible impact on narratives that matter across multiple industries, this is your moment.
What you'll do
Strategic Investor Relations Partnership
Establish a strategic partnership with the Investor Relations (IR) team, elevating how we integrate communications into investor meetings, earnings announcements, and financial disclosures
Leverage finance announcements strategically in media to strengthen TELUS positioning
Build an integrated framework that ensures Communications drives strategic value across all IR activities
Media Relations & Brand Positioning
Cultivate strong, strategic relationships with top-tier media to position TELUS effectively in the market
Develop a proactive media strategy that showcases TELUS' leadership in social purpose, innovation, healthcare transformation, and connectivity
Create compelling narratives that elevate TELUS' brand and competitive positioning
Organizational Innovation & Transformation
Evolve the communications structure and operational model to a centralized corporate communications function that drives efficiency and impact
Lead global communications optimization across TELUS, TELUS Health, TELUS Digital, and TELUS Agriculture & Consumer Goods to create a cohesive, integrated approach
Champion AI adoption and innovation across the communications function to accelerate deliverables and enhance productivity
Optimize cross-functional collaboration with business units, establishing best-in-class processes and service delivery models that support our matrix organization
Core Leadership Responsibilities
Build and inspire a best-in-class Communications organization
Create and execute an annual strategic plan with innovative programs to engage TELUS team members and external stakeholders
Consult and coach business leaders across multiple business units with creative communications solutions that drive business results
Provide thought leadership on emerging digital, social media, and AI-powered communications trends; team member engagement; executive communications; culture transformation; change communication; crisis management; and measurement
Foster a continuous improvement and growth mindset, constantly seeking opportunities to increase ROI and enhance stakeholder experience
Develop and own KPIs and financial budgets; provide metric reporting to measure quality and success
Attract, develop, and retain top communications talent; coach team members to achieve performance and career goals
What you bring
Must-Haves
Matrix Organization Expertise: Proven experience navigating and succeeding in a complex matrix organization with multiple business units
Transformational Change Leadership: Track record of leading large-scale organizational transformations, including evolving communications functions and operational models
Executive Partnership: Demonstrated success working with C-suite executives and senior leadership teams as a trusted strategic advisor
Strategic Vision & Execution
Strong executive leadership toolkit with deep expertise in strategic planning and transformational change
Ability to create and articulate an inspiring vision while executing with precision
Entrepreneurial and creative approach to developing innovative ideas and partnerships
Data-driven decision-making balanced with creative storytelling
Communications Excellence
Master storyteller who can elevate compelling narratives around social purpose, innovation, and transformation
Advanced communications skills across all mediums—verbal, written, presentation, and digital
Deep expertise in media relations, crisis management, and reputation management
Proven ability to position organizations effectively in competitive markets
AI & Technology Fluency
Well-versed in AI applications for communications, with demonstrated ability to leverage technology to drive productivity and innovation
Comfort with emerging digital and social media trends
Forward-thinking approach to adopting new tools and platforms
Leadership & Influence
Inspirational and humanistic leader with proven track record of building highly engaged, high-performing teams
Superior consultative, influencing, and negotiation skills
Ability to build strong, collaborative relationships across all levels and functions
Comfortable with ambiguity; highly resilient; able to lead through complex situations
Willing to roll up sleeves and work alongside the team
Global & Cross-Cultural Experience
Experience supporting communications across multiple geographies and entities
Understanding of how to optimize communications structures globally
Ability to work effectively across diverse cultures and business models
Experience & Education
10+ years of experience in senior corporate communications roles within large, complex corporate environments or top-tier PR agencies
Demonstrated track record of leading transformational programs and working with C-suite executives
Proven history of strategic decision-making and synthesizing information for executive leadership
Bachelor's degree in Communications, Journalism, English, or Business/Commerce
Master's degree and/or professional accreditation (ABC, APR) considered strong assets
If you're an accomplished communications leader ready to make your mark, passionate about storytelling, and energized by the opportunity to drive innovation while elevating world-class narratives—we want to hear from you.
Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.
