Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here. Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. Job Description: POSITION PURPOSE SUMMARY: This position will provide general support to various services in the Community and Family Services setting of a Ministry Unit. ACCOUNTABILITIES: The incumbent may perform all, some, or similar range of duties. • As directed, support pre-planned program activities for the community (food bank, crafts, sports, games, music, homework stations, Bible-based devotions, community church, meetings etc.). • Work in a team setting supporting various tasks and activities. • Provide general administrative support greeting visitors, supporting reception, forwarding visitors, etc. • Provide general assistance during public relations events and regular campaigns. • Maintain strict confidentially of all matters pertaining to the program participants. • Adhere to policies and procedures relating to the programs. • Perform other work-related duties as assigned. CRITICAL RELATIONSHIP MANAGEMENT: Internal: MU leadership and staff, volunteers. External: Might have to communicate with community members. MANAGERIAL/TECHNICAL RESPONSIBILITIES: Reports directly to the Community and Family services Program Coordinator Direct reports: None FINANCIAL AND MATERIAL MANAGEMENT: • Minor material responsibilities. • The incumbent will not be involved in receiving, handling or disbursements of funds. • The incumbent has no input into the annual budget. The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, upholding our code of conduct. WORKING CONDITIONS: • The incumbent’s work environment is typically in an office environment. • May be required to move/lift up to 50 pounds. EDUCATION, EXPERIENCE AND QUALIFICATIONS: • Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities. • Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures. Alternative combination of education and Experience may be considered. Education, Qualifications and Certifications: • Completion of some high school course work is required. • CPR, First Aid and Non-Violent Crisis Training or willingness to complete once hired. •Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening. Experience and Knowledge: • The incumbent must have a year of related experience. Skills and Capabilities: • Maintain and promote a positive image of The Salvation Army by providing a high caliber of services and dealing with others in a courteous and professional manner. • Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility. • Good team player. • Organized and attentive to details. Compensation: The target hiring range for this position is $17.85 to $18.76 with a maximum of $22.51. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you. Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front-lines or in a support role, as part of our team you’ll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service. We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth. If you're looking for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our dynamic team. There is a place for everyone to belong at The Salvation Army.
