Job Description Job Title Manager, IT Solutions Delivery - Dealer Services Build the Future with Us Are you driven by finding solutions to complex problems and want to contribute to a company's mission to ensure its clients feel confident and secure about their future? As a Manager, you will play a key role in supporting the Dealer Services sector, which is undergoing a major digital transformation, by providing new solutions and IT consulting services to help achieve its strategic vision. This position offers a great opportunity to showcase your skills and fully leverage your potential within a caring and reliable company. Here, people and their development are at the heart of our concerns, fostering an environment conducive to collaboration and innovation. What You Will Accomplish with Us As a Manager, you will be at the heart of our mission. Here are the main responsibilities: Manage employees and contractors for whom you represent the first level of management. Manage the workload of the resources under your responsibility. Serve as the operational IT contact for the Networking team regarding the solutions and services offered. Be accountable for the delivery of solutions, service provision, and the performance of your team. Frequently act as a representative of the organization's IT assets. What Could Accelerate Your Success in This Role We are looking for someone who: Has 10 years of experience in a leadership role, including 5 years in management. Is recognized for transformational leadership. Has proven experience leading enterprise-wide or ambiguous transformation programs. Has the ability to bring clarity and structure in evolving contexts. Is familiar with agile and SAFe delivery and governance frameworks. Has experience working with vendors (asset). Demonstrates effective stakeholder alignment and governance. Has experience managing governance structures and escalation paths. Is recognized for technical and domain expertise; solid understanding of Salesforce, Experience Cloud, CRM, and MuleSoft integrations (asset). Has excellent command of French, both spoken and written. Has an advanced level of English proficiency as the person will be required to lead meetings and write emails with their team and internal/external partners on a daily basis. Why You Will Love Working with Us A work environment where learning and development merge with a collective quest for excellence; A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed; The possibility to work in a hybrid work environment, supported by flexibility and access to inspiring and innovative workspaces. Competitive benefits: Flexible group insurance, competitive retirement plan, stock purchase plan, vacation and wellness and personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and more! Apply now and take charge of your career, where your talent truly matters! Hesitant to Apply? At iA, we believe in potential and value diverse experiences. If this role inspires you, dare to apply – your place might be with us, and we want to get to know you! For residents of British Columbia: The typical hiring range for this position is from CAD 105,000 to CAD 130,000 per year; the proposed base salary may vary depending on knowledge, skills, years of experience, and internal equity related to the position. At iA, we are committed to offering a fair compensation structure. Location(s) Québec, Québec Other Possible Location(s) Montreal, Quebec, Toronto, Ontario, Vancouver, British Columbia Company iA Financial Group Posting End Date 2025-12-15 Company Overview iA Financial Group is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management. With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate. At iA, we’re invested in you. iA Financial group includes the following entities: iA Services financiers, iA assurance auto et habitation, iA Gestion privée de patrimoine, PPI Management, Investia, iA Gestion de placements, Prysm, iA Clarington, Michel Rhéaume et associés, Garanties Nationales, WGI Manufacturing, WGI Service Plan Division, Lubrico, iA Financement auto Our Commitment to Diversity and Inclusion At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability. Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs. As a reflection of our employees’ appreciation, iA Financial Group is once again among Canada's Best Employers according to Forbes for 2025, ranking 4th in the insurance sector. At iA Financial Group, our differences make us unique. We are committed to supporting and celebrating diversity because we believe that it is by bridging our differences that we will be stronger. Our employees’ wellbeing is our priority. We are also committed to creating a stimulating and safe work environment, in addition to offering a real work-life balance with our flexible work model. As a reflection of our employees’ appreciation, iA has been ranked as one of the top employers in Canada in 2023 by Glassdoor and Forbes. Want to join the iA family, but there’s no job openings right now that match your profile? Let us know you’re interested!
