About Nicola Wealth:
We have a lot to be proud of at Nicola Wealth. Our sophisticated financial planning, our diversified private investment funds and their exceptional performance, our 99% client retention rate and our award-winning culture, combine to position us as a national leader in wealth management. Recognized as a Best Managed Company and one of Canada’s Top Employers, we are dedicated to upholding our firm’s values through this phase of significant growth.
By bringing together smart, dedicated and supportive colleagues from diverse backgrounds, we deliver extraordinary client service in a values-driven work environment. The collaboration, creativity and entrepreneurial spirit we were founded on provides the opportunity for you to make a real impact and build a rewarding career. We are passionate about our business, our culture and investing deeply in your growth and development to build for the future. If you have this same drive, then let’s talk!
Purpose of the Role:
The Receptionist / Office Coordinator is responsible for providing a high level of office coordination and administration, serving as the first impression of Nicola Wealth to high-profile clients, staff, and business partners. This role is part of a team of office administration experts dedicated to delivering exceptional service to clients, management, and staff. The Receptionist / Office Coordinator is detail-oriented, service-driven, proactive, and conscientious, and confidently delivers exceptional service both in person and over the phone.
This is an 18-month contract role that is on-site and based in our downtown Melville office.
Core Responsibilities:
Welcome staff, clients, and visitors, delivering a high standard of personal interaction and professionalism.
Maintain an organized and presentable reception area, ensuring a positive first impression.
Manage a multi-line telephone system, answering and transferring calls professionally.
Respond to reception inbox requests promptly and professionally.
Retrieve, sort, and redirect incoming mail and couriers; prepare outgoing mail and couriers.
Manage boardroom/meeting room schedules, facilitate room setup and takedown, and ensure meeting spaces are presentable.
Assist with catering requirements for meetings and support special event planning.
Monitor office supplies, manage inventory, and prepare weekly orders.
Oversee kitchen maintenance, including weekly coffee/food orders and kitchen supplies.
Liaise with business suppliers supporting office operations, resolving operational or facility issues as needed.
Provide administrative and office support in collaboration with teams across the organization.
Required Skills & Qualifications:
Minimum 3 years of administration experience in a professional, entrepreneurial office environment, professional services firm, or hospitality industry, or a combination of education and experience.
Occupational first aid certification is an asset.
Advanced knowledge of Office 365 (MS Word, Excel, Outlook, Teams, SharePoint).
Exceptional organizational, time management, and prioritization skills, with the ability to multi-task and manage competing priorities.
Strong verbal and written communication skills, with proven ability to communicate effectively at all levels.
Ability to work independently and manage responsibilities with minimal oversight.
Compensation & Benefits Package:
This position comes with a competitive base salary hiring range of $50,000 - $60,000; dependent on experience, skills, qualifications and internal equity.
At Nicola Wealth, our people grow our business, delight our clients, and live our values every day. Our comprehensive compensation and benefits package reflects our appreciation for this commitment. Whether it’s participating in our profit sharing and benefit programs on day one, or the opportunity to participate in our share ownership program, our people are able to go beyond a conventional salary and bonus structure. To learn more about our complete package, visit: www.nicolawealth.com/total-rewards.
Please include both a cover letter and resume in support of your application. We are an inclusive, equal opportunity employer. For more information about this and other roles: www.nicolawealth.com/careers.
It is our priority to remove barriers to provide equal access to employment. Should you require reasonable accommodation during the recruitment process please contact us at accessibility@nicolawealth.com and we will work with you to meet your needs. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Nicola Wealth policies.
Thank you for your interest in a career with Nicola Wealth!
