At Raymond James, we develop, we collaborate, we decide, we deliver, and we improve together.
Raymond James Ltd. is Canada’s leading independent investment dealers offering high quality investment products and services to Canadians seeking customized solutions to their wealth management needs.
Branch Manager
How does the role impact the organization?
The Branch Manager is responsible for monitoring the activities of Financial Advisors and their Assistants and providing ongoing practice and operational support at our Montreal and Brossard branches. The Branch Manager will implement branch initiatives, facilitate best practices and communications, problem solve, and ensure that a high level of service quality is evident in all aspects of day-to-day operations.
What will your role be responsible for?
Lead a team of 35 Advisors on 30 teams striving to provide service excellence to their clients, resolve concerns and facilitate collaborative interactions with corporate office teams in operations and compliance;
Coach and develop Advisors on an ongoing basis;
Define practice management opportunities for Advisors and performance standards for their Assistants, supporting seamless performance in their roles;
Responsible for completion of business objectives including preparation of branch budgets, the review of month end financial reports, and the resolution of variances;
Ensure Advisors and their Assistants are compliant with all rules, laws, as well as regulations in place;
Recruit Advisors to the firm;
Represent the firm in the community;
Responsible for implementing Raymond James policies and procedures at the branch level;
Collaborate with branch and senior managers of Raymond James on an ongoing basis;
Oversee branch administrative staff and manage employee relations issues;
Develop and maintain necessary records and controls in order to ensure efficient operation;
Review all New Account documentation before it is signed;
Supervise the daily trading activity for Investment Advisors at the branch;
Review Non-Brokered Private Placement documentation; and
Other duties as assigned.
Knowledge, Skills, and Abilities
Knowledge of
Fundamental investment concepts, practices, and procedures used in the securities industry;
Regulatory rules and requirements; and
Management and supervision
Skill in
Microsoft Office with a willingness and ability to learn new applications;
Dealing with Advisors regarding book building, marketing initiatives, team building,
Human Resources issues and problem resolution;
Effectively motivating people toward higher levels of performance and contribution;
Client service, time management, and decision making;
Organization, multi-tasking, and prioritizing; and
Problem solving.
Ability to
Take initiative and assume numerous roles and responsibilities;
Work within deadlines in a high-volume and demanding environment while maintaining a high level of service and an imperative attention to detail;
Demonstrate advanced face-to-face, email, videoconferencing, and telephone etiquette and relationship management skills;
Work independently as well as collaboratively within a team environment;
Demonstrate a professional manner to establish and maintain effective working relationships at all levels of the organization;
Build and execute against a vision and successfully enlisting enthusiastic buy in from team members;
Embrace changes in areas of media (ie. social, broadcast, etc.), regulatory requirements, etc.;
Demonstrate excellent work commitment and willingness to accept additional responsibilities;
Manage high volumes of work while maintaining accuracy;
Assist others with flexibility and willingness as required;
Exercise tact and discretion in the handling of confidential information; and
Communicate proficiently in English and French.
What can you expect from us?
Our most important investment is in people. Upon eligibility, Raymond James Ltd offers flexible workstyles, a competitive compensation and benefits package. Our benefits range from Health Benefits, RRSP Matching Program, Employee Stock Purchase Plan, Paid Time Off, Volunteer Days, Discretionary Bonuses, Tuition Reimbursement and many more! We also support internal promotion and community involvement.
What do we expect from you?
To qualify for this opportunity you possess:
Educational/Previous Experience Requirements
Post-secondary education;
10 or more years of experience in the Financial Services Industry;
A minimum of 5 years of industry experience as an Investment Advisor or an equivalent leadership role in an IIROC dealer;
A history of quality client relationships and low compliance risk;
Previous supervisory or management experience is an asset; and
Previous experience as Branch Manager is a definite asset
Licenses/Certifications
Canadian Securities Course (CSC);
Conduct and Practices Handbook (CPH);
Branch Managers Course;
Effective Management Seminar;
Options Supervisors Course; and
Canadian Commodity Supervisors Course.
We encourage our associates at all levels to:
Grow professionally and inspire others to do the same
Work with and through others to achieve desired outcomes
Make prompt, pragmatic choices and act with the client in mind
Take ownership and hold themselves and others accountable for delivering results that matter
Contribute to the continuous evolution of the firm
At Raymond James – we honor, value, respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic self, our organization, clients and communities thrive, it is part of our people-first culture. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.
Here at Raymond James we demonstrate our commitment to ensuring equal opportunities for all candidates. To request accommodations, candidates are instructed to contact Human Resources via email at recruitment@raymondjames.ca. By reaching out to this email address, candidates can communicate their specific requirements and discuss the necessary accommodations they may need to participate fully in the recruitment process.
