BDC Customer Service Representative - Saskatoon Volkswagen
Permanent -Full-Time
Ready to build a career—not just take another job? At FFUN, we’re all about growth, energy, and creating unforgettable experiences. We’re searching for a customer service superstar who knows how to make people feel welcome, stays cool under pressure, and can fire off quick, accurate data entry like a pro.
As one of Canada’s Best Managed Companies, we’re on a mission to create 10 million FFUNtastic experiences, and people like you make that possible. Join our team in Saskatoon and be part of something big.
No call center experience? No problem. We’ll train you to shine. If you love people, want to grow your career, and are ready to join a team that roots for you—this could be the last interview you ever need.
What you’ll be doing:
Connect with dealership customers to gather insights and elevate satisfaction
Develop and follow communication strategies to maintain strong customer relationships
Manage customer information and keep data organized
Address customer concerns with professionalism and care
Conduct customer surveys to capture valuable feedback
Schedule and confirm customer appointments
Prepare reports as needed
What we're looking for:
Ability to prioritize, multi-task, and handle deadlines and high-pressure situations
Customer service guru, in other words a people person
Excellent verbal and written English communication skills
Computer literate and telephone savvy
Passion for teamwork
Organization skills
Inspire others, so the sum of the whole becomes greater than its parts
Have a passion for growth and advancement
Bonus points if you have call center experience
Why FFUN:
Hourly wage of $16/hour + monthly bonus per appointment booked
Group Retirement Savings Plan -Employer-Employee matched contributions because we care about your future financial security
Employee Discounts –Get excited with exclusive discounts, not just on vehicles, but also on service, repairs and parts.
Training & Development–Buckle up for an exciting ride! Joining us is like stepping onto a rocket ship of learning opportunities in a turbo-charged industry.
Corporate Gym Membership Rates -Get your fitness on with corporate gym membership rates that won't break the bank. Flex those muscles, both at work and at the gym.
Health & Dental–Stay healthy and smile bright with our comprehensive health and dental plans. We've got you covered inside and out.
Giving Back –From Hospital Foundations to local sports teams, we want everyone to have a little more FFUN in their lives.
What it's really like to work here.
The FFUN Group is Canada’s fastest growing motor and recreational group retailer with nearly 25 locations throughout Saskatchewan, Manitoba and Ontario. We bring FFUN to life and are fuelled by amazing people, representing all of your favourite brands of automotive and recreational vehicles.
At FFUN we recognize that life is short and that it goes by in the blink of an eye. We can help people make the most of their lives by having fun, at any age. We offer great career opportunities, excellent pay programs, terrific benefits, corporate support, training and an amazing culture defined by our core values: Driven to Grow, Team Player, FFUN Attitude and Down to Earth
Ready to Join Us?
If this sounds like the opportunity you’ve been waiting for, we’d love to meet you! Our application process is quick and easy—just a few clicks!
At FFUN Group, we’re committed to providing a barrier-free, unbiased, and equitable hiring experience. If you require accommodations, please contact our recruitment team at careers@ffun.com.
