For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services.
We are committed innovators, operating Canada's first commercial genetics lab, and the country's largest online patient portal, with more than 8 million Canadians receiving their results online. More than 112 million laboratory tests come through LifeLabs’ laboratories annually, and our team of more than 6,000 passionate, caring, and diverse professionals works together as one to provide high quality testing and results that Canadians can trust.
We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact on Canadians’ lives every day.
Our teams are at the heart of everything we do. We are proud to be recognized as one of Canada’s Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve. We continue to take steps to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves.
These values are not just words on a page, they guide our actions and decisions every day and have come to define our team culture.
Reports To: Manager, Client Services
Status: Temporary, Full Time
Shift: Flexible
Number of positions: 1
Start Date: ASAP
End Date: Expected to go until March 2026 with extension anticipated for one more year March 2027.
Compensation: 5% premium, paid bi-weekly
PURPOSE OF THE ROLE:
The Clinical Educator reports to the Operations Hiring Supervisor and is responsible for the coordination and provision of training and related administrative duties associated with the Skills Development Fund (SDF) Program. This program is an opportunity to address challenges to hiring, training or retaining Phlebotomists in Northern Ontario.
CORE ACCOUNTABILITIES:
Accountability: Training Development, Maintenance and Facilitation
Oversee Trainee learning events and placement rotations based on required competencies,
Ensures all onsite amenities are arranged for the Trainee
Creates a schedule of technical training events for discipline specific tasks / requirements,
Conducts training and competency on discipline specific tasks, supervises their practice and provides support and
mentorship throughout the program
Assess and identify Trainee knowledge gaps and devise strategies for success
Completes all required paperwork for all program Trainees
Provides updates to the project manager regarding progress of Trainees
Consults with other Clinical Educators & Operations Leadership to ensure transition between locations or placement
rotations or benches is seamless and meeting competency requirements and maintaining thresholds for department
resources
Assists in problem solving related to training programs and provides input, as required.
Accountability: Training Coordination
Coordinates and acts as a resource for designated trainers
Accountability: Safety
Observes and executes all laboratory safety and security policies and regulations, including location and use of safety
equipment, evacuation routes, disposal of contaminated material.
Maintains knowledge of safety/WHMIS and TDG procedures
Accountability: Miscellaneous
Maintains confidentiality involving any information made available directly or indirectly about clients including physicians, patients, employees and the company. - Perform other essential tasks as assigned. - Must have a vehicle. Travel required to various locations within the North Eastern Ontario region (i.e. Sudbury, North Bay , Sault St. Marie)
REQUIRED EDUCATION:
High School or Equivalent
REQUIRED EXPERIENCE:
Minimum 2 – 3 years MLA/LPT phlebotomy experience. Minimum 1 year experience conducting phlebotomy and specimen handling training
Notes:
Ability to develop, present or facilitate presentations.
Ability to react to change productively.
Completed Train the Trainer Program in MyDevelopment
Demonstrated excellent written and verbal communication skills.
Demonstrated Customer Service skills
Excellent interpersonal skills and the ability to relate to all staff. · Proficient in using Excel, Word, and PowerPoint
LifeLabs’ compensation programs are commensurate based on the role, skill, effort, responsibility and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner.
LifeLabs is also proud to offer resources, opportunities, as well as a collaborative and supportive environment that enables our team members to thrive.
In addition to a competitive compensation package, LifeLabs provides a comprehensive total rewards program, specific to the job position. Your package may include:
Employee Group Benefits: Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.
Retirement Savings Plan
Vacation and Wellness Days
Employee Wellness and Giving Programs: Our award winning mental, physical and financial wellness programs aim to address the comprehensive well-being of our team members, including resources like the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives.
Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., and optional health-related benefits.
In accordance with LifeLabs’ Accessibility Policy, and the applicable Accessibility Acts within the provinces we operate in, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email careers@lifelabs.com.
Vaccinations are highly encouraged at LifeLabs’. Vaccinations and/or immunization screening may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be vaccinated or undergo immunization screening.
Ready to empower healthier Canadians? Apply today!
