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We are located in an up-and-coming area of Pickering, our plaza offers many
interesting vendors, including banks, restaurants, a dollar store, Planet
Fitness, and a Montessori Daycare. Pickering Animal Hospital provides a
supportive and collaborative work environment, many of our team members have
been with us for well over 10 years and some of our clients have been with us
for as long as 30 years. We all have a strong desire to make work both fun and
meaningful.
https://pickeringanimalhospital.ca/ [https://pickeringanimalhospital.ca/]
About The Role:
Our ideal Client Care Reception / Veterinary Assistant builds positive client
relationships by displaying genuine care and compassion towards clients and
their pets, being respectful in all interactions and providing exceptional
customer service. This involves greeting and checking-in clients in a friendly
and warm manner; receiving incoming calls from current and prospective clients
utilizing a courteous and caring approach. This person will appropriately screen
calls, book appointments, take detailed messages as well as provide
knowledgeable non-medical information to clients. Responsibilities also include
performing a variety of administrative office tasks, including mail (receiving,
sorting, distributing, posting), drafting memos and other correspondence,
completing reports and other ad-hoc document requests.
Our ideal candidate will also take on some veterinary assistant tasks that
include. Counselling and educating clients, under the direction of a
Veterinarian or a RVT, on various aspects of animal care such as dosage/purpose
of medications, home care, vaccination requirements, and preventative healthcare
recommendations. In collaboration with the team, they will suggest and explain
laboratory procedures and testing. They will also greet, handle, and treat
animals in a way that contributes to an environment in which animals feel safe
and secure. Experience with Avimark is a an asset. Any experience in Veterinary
Assistant or Customer Care Specialist is an asset. This is a to cover someone on
leave (replacement position)
Expected Wage Range: $19.50 - $24.00
What We Offer:
- Competitive Base Salary
- Comprehensive Benefits Include: Medical, Dental & Life Insurance
- Flexible Schedule
- Vacation & Paid Time Off
Meet VetCare:
VetCare (vet-care.ca [http://vet-care.ca/]) is a proudly Canadian-owned acquirer
and operator of veterinary practices, based in Vancouver, and with passionate
team members across Canada. Our commitment to care is at the heart of what we
do, from guiding our talented medical and operations teams, supporting practice
owners through seamless transitions, and providing the highest quality of care
to patients through our community-focused practices.
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