Store - BOS-WESTWOOD, MA Deliver friendly customer service, help customers shop
our store, and find what they’re looking for. Ensure all customers receive a
fast and friendly checkout experience. Complete truck unloading and merchandise
duties throughout the store including maintaining store recovery standards to
deliver our Brand Promises. Help customers shop, locate products, and provide
them with solutions Provide a fast and friendly checkout experience; execute
cash handling to standards Engage customers on the benefits of the Rewards
program and Private Label Credit Cards and complete enrollments Educate
customers on the Voice of Customer (VOC) survey Assist with Omni channel
processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store
(SFS) Participate in the truck unload, stocking, and planogram (POGs) processes
Responsible to complete merchandise recovery and maintenance including the
merchandise return / go back process and general store recovery to ensure a
well-merchandised and in-stock store Perform Store In Stock Optimization (SISO)
and AD set duties as assigned Support shrink and safety programs Adhere to
Standard Operating Procedures (SOPs) and Company programs to ensure compliance
with applicable laws and requirements; execute Company policies and standards
Interact with others in an accepting and respectful manner; remain positive and
respectful, even in difficult situations; promote commitment to the
organization’s vision and values; project a positive image and serve as a role
model for other Team Members Cross trained in Custom Framing selling and
production Other duties as assigned Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires Retail and/or customer service
experience preferred Physical Requirements Work Environment Ability to remain
standing for long periods of time Ability to move throughout the store Regular
bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and
accessing high shelves by ladder or similar equipment If you need help
performing these essential functions of your job, please contact your supervisor
so that we may engage in the interactive process with you to determine if a
reasonable accommodation is available. Public retail store setting taking care
of our customers; all public areas are climate controlled; some stock rooms may
not be climate controlled; some outdoor work if assigned to retrieve shopping
carts or while unloading trucks; Frame shop contains glass cutter and heat
press; work hours include nights, weekends and early mornings Applicants in the
U.S. must satisfy federal, state, and local legal requirements of the job.
Michaels requires all team members in this role to be at least sixteen (16)
years or older. Total Base Pay Range for this Position: $15.00 - $17.70 At The
Michaels Companies Inc., our purpose is to fuel the joy of creativity and
celebration. As the leading destination for creating and celebrating in North
America, we operate over 1,300 stores in 49 states and Canada and online at
Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree,
a manufacturer of custom and specialty framing merchandise. Founded in 1973 and
headquartered in Irving, Texas, Michaels is the best place for all things
creative. For more information, please visit www.michaels.com. At Michaels, we
prioritize the wellbeing of our teams by providing robust benefits for both
full-time and part-time Team Members. Our benefits include health insurance
(medical, dental, and vision), paid time off, tuition assistance, generous
employee discounts, and much more. For more information, visit mikbenefits.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and
all customers to create, innovate and be better together. Michaels is committed
to the full inclusion of all qualified individuals. In keeping with this
commitment, Michaels will assure that people with disabilities are provided
reasonable accommodations. Accordingly, if a reasonable accommodation is
required to fully participate in the job application or interview process, to
perform the essential functions of the job, and/or to receive all other benefits
and privileges of employment, please contact Customer Care at 1-800-642-4235
(1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights
Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster
Federal EPPAC Poster At The Michaels Companies Inc., our purpose is to fuel the
joy of creativity and celebration. As the leading destination for creating and
celebrating in North America, we operate over 1,300 stores in 49 states and
Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc.
also owns Artistree, a manufacturer of custom and specialty framing merchandise.
Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place
for all things creative. For more information, please visit www.michaels.com. We
put people first We do the right thing We’re always improving our craft We hold
ourselves accountable We’re better together At Michaels, we prioritize the
wellbeing of our teams by providing robust benefits for both full-time and
part-time Team Members. Our benefits include health insurance (medical, dental,
and vision), paid time off, tuition assistance, generous employee discounts, and
much more. For more information, visit mikbenefits.com. Los Angeles County
