Do you want to deliver value to our members and clients by being at the heart of initiatives that are transforming a rapidly growing sector? Are you looking to join a dynamic, close-knit team? Do you want to collaborate with multiple departments to help implement exciting changes? This position is for you! As a Senior Instructional Designer, you will contribute to training development and facilitation as a member of our Broker Insurance Solutions Development team. The team supports the creation, implementation, and development of Desjardins Insurance’s brokerage arm for commercial insurance. Our goal is to better support our business members and clients, by offering enhanced coverage for businesses. You will play a key role in the change integration of projects and initiatives that help us achieve our ambition to become the 5th largest commercial property and casualty insurer in Canada by 2030! You make learning accessible to teams and stakeholders, enabling competency development with the creation of learning solutions that satisfy training gaps, modernize current material, and simplify content in a way that learners can easily engage with and understand. In addition to supporting various sponsors and managers, you will collaborate with multidisciplinary teams that will implement change initiatives. Interpersonal savvy, communication, and the ability to balance the interests of multiple parties are essential. More specifically, you will be required to: Complete training needs analysis for various teams and design appropriate pedagogical strategies and develop training plans Create material to support stakeholders in their learning process Coordinate a design and facilitation project Facilitate pilot and training sessions Respond to questions and provide post-training support to learners Assess learners progress and skills development Conduct annual maintenance on existing courses based on learner feedback or changes to organizational guidelines or process Use effective techniques in training documents What we offer Competitive salary and annual bonus 4 weeks of flexible vacation starting in the first year Defined benefit pension plan that provides predictable, stable income throughout retirement Group insurance including telemedicine Reimbursement of health and wellness expenses and telework equipment Benefits apply based on eligibility criteria. What you bring to the table Bachelor's degree in a related field A minimum of four years of relevant experience Please note that other combinations of qualifications and relevant experience may be considered Knowledge of French is required for positions in Quebec Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients Advanced knowledge of instructional design and adult learning practices Action oriented, Business insight, Collaborates, Communicates effectively, Customer Focus, Differences, Interpersonal Savvy, Nimble learning Trade Union (If applicable) At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve. If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask! Job Family Property and casualty insurance (FG) Unposting Date 2026-01-16 Desjardins Group is the largest cooperative financial group in North America. We're the choice for over 52,000 employees and we're named one of Canada's top employers by Mediacorp and Forbes. We offer a full range of financial products and services and share our expertise in personal services, business services, wealth management, life and health insurance, and property and casualty insurance. Pursuing a career at Desjardins means being part of an organization that puts people first.
