Main Purpose of the Role: The Account Owner is the primary point of contact with the customer and provides customer/technical support, planning and optimization for the account. The Account Owner maintains and develops relationships with existing and new clients while ensuring the best possible revenue for ZIM.
Main Tasks: This job description reflects management's assignment of essential functions; nothing in this herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.
- Meets with clients for negotiating rates and closing deals
- Delivers all sales presentations to key clients
- Develops and implements strategic sales plans
- Develops new accounts
- Establishes and coordinates specialized rates (per commodity - if/when mandate has been assigned to him/her) for each office
- Communicates with other offices in respect to specialized rates
- Forecast and track key account metrics
- CAN Marketing Report (weekly)
- Weekly target report
- Monitor and manage account’s business volume and revenue metrics within our company ZRM system
- Maintain and log sales activities in the ZRM system.
- Generate periodic customer forecast figures.
- Respond to inquiries, by email or phone, from clients/vendors and other ZIM Offices
- Act as a back-up to team members
Function: Countries & Business Development
- C.E.G.E.P. (or equivalent) diploma
- Three to five years related experience or equivalent combination of education and experience.
- Bilingual
- Computer Literacy
