Skills
Citrix Virtual Apps & Desktops (XenApp/XenDesktop)
Windows Server (2012/2016/2019/2022)
Microsoft Azure & Azure Virtual Desktop
Virtualization (VDI, Hyper-V)
Active Directory & Group Policy
Networking (TCP/IP, DNS, DHCP, VPN)
Cybersecurity (firewalls, MFA, access control)
IT Support (Level 1 to Level 3)
Incident detection & resolution
Infrastructure deployment & migration
PowerShell scripting (basic automation)
Cloud & hybrid environment management
Client relationship management
Communication & teamwork
Problem-solving & troubleshooting
Adaptability & time management
Documentation & reporting
About
IT Architect | Virtualization, Cybersecurity & Customer Support Specialist
Experienced IT professional with a strong background in Citrix, Azure, and Windows Server environments. Proven success in designing, deploying, and managing secure, virtualized infrastructures across healthcare, energy, and enterprise sectors. Skilled in VDI, cloud migration, technical support, and customer service. Strong understanding of cybersecurity best practices, access control, and incident response. Certifications in progress (Citrix, Microsoft). Committed to delivering reliable, scalable, and secure IT solutions aligned with client needs.
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