Anonymous

Skills

Event planning & sales strategy
VIP guest services & luxury hospitality
Cross-cultural communication (FR/EN/IT)
Client retention & upselling
Team coordination & operational oversight
Entrepreneurial leadership
Multilingual customer support
International logistics & trade

About

Dynamic and internationally experienced Event Sales and Service Manager with a strong focus on customer care and relationship-building. Over a decade of success managing high-profile events, luxury guest services, and multi-functional venues across Europe. Proven ability to increase revenue and boost client retention through a mix of strategic sales techniques, operational excellence, and deep customer insight.

Founder of IWMilan, a women’s empowerment platform highlighting diverse international voices. Multilingual communicator with a rich background in cultural adaptation, entrepreneurship, and cross-functional coordination. Recognized for elevating service standards, managing VIP clientele, and delivering seamless event execution from brief to follow-up. Strong entrepreneurial spirit with experience in international trade, luxury hospitality, and cultural diplomacy through film and academic events.

Key Achievements:
Increased venue bookings by 40% over 3 consecutive years, generating over £3.4M in additional revenue
Boosted sales revenue by 30% through tailored event proposals and catering services
Achieved 90% proposal acceptance rate through relationship-driven client engagement
Successfully founded and managed an international trade business, generating €18,000 revenue per year
Coordinated international film festival logistics and interpretation for official jury and press
Built and led IWMilan, a digital community for international women in Milan