Skills
Marketing
Dispute and Litigation Management
Team Building
Team Management
Business Analysis
Wholesale Trade
Retail Trade
Business Concept Development
E-commerce
Business Relationship Management
Customer Relationship Management (CRM)
Negotiation
Strategic Communication
Strategic Alignment
Sales Analysis
Point of Sale (POS) Management / Retail Store Operations Management
After-Sales Service (ASS) / Customer Support
Value-Added Selling (Sales Techniques)
Direct Sales
Profit Center Management
Public Welcome / Customer Reception
B2B (Business-to-Business)
B2C (Business-to-Consumer)
Performance Management
Quality Management
Case Management / File Management
Sales Management
Inventory and Stock Control
Merchandising (Facing and Shelving)
Service Quality
Customer Service
Reception Service / Front Desk Service
Management Systems
Transport and Goods Management / Logistics Management
Collaborative Communication
Data Entry
Market Research
About
As a results-driven professional with a strong background in team management and client relations, I thrive in fast-paced environments where strategic sales initiatives are paramount. My ability to build lasting relationships and foster collaboration across teams has proven critical in achieving ambitious sales targets and enhancing customer satisfaction.
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