Anonymous

Technician system and network - develloper web

Levallois-Perret, Hauts-de-Seine, France

Skills

dev: Javascript- backend by ExpressJs- Intégration FrontEnd– React – ReactNative - Tailwinds
Technician: • - Handling telephone calls: processing incident tickets via remote assistance: resolution or escalation.
• - Creation of server incident tickets on ServiceNow.
• - Supervision of Zabbix servers.
• - Active Directory: Authorisation management.
• - DNS: Creation of redirections.
• - Masterisation, preparation of workstations, support for new arrivals. Handling tickets escalated by N1 support. Creation, reallocation and redirection of TOIP lines (Xivo).
• - Installing a workstation (and associated equipment) for a new user.
• - Welcoming users and handling face-to-face requests.
• - Deactivating accounts, extending expiry dates, reset passwords.

About

After fifteen years spent in a public hospital, I'm retraining in IT... After four years spent in office support and authorization management, I'm taking on a new challenge to advance in web development. I'm continuing my development journey.