AVIO is a premier, boutique firm specializing in enterprise integration and modern software development on the MuleSoft and Salesforce platforms. As an award-winning, expert-led consultancy, we are committed to delivering sophisticated, high-impact solutions for a diverse portfolio of clients. The success of these engagements hinges on a deep understanding of our clients' business challenges and the ability to translate them into elegant technical solutions. This creates a critical need for a skilled and insightful Salesforce Consultant to join our team.

As a Salesforce Consultant, you will be instrumental in projects, serving as a vital link between our clients' business goals and our technical delivery team. You will work closely with clients to understand their complex business problems, conduct in-depth analysis, and offer expert advice to implement the right solutions for their needs. Your role will focus on translating business needs into innovative technical requirements and user stories that guide the development of solutions on the Salesforce platform. This position requires a sophisticated blend of business acumen, client-facing communication, and deep functional knowledge of Salesforce to ensure the solutions we build deliver true value and uphold AVIO's standard of excellence.

Role Responsibilities

Collaborate with clients to translate their business goals into technical requirements
Provide client support by answering questions, researching solutions, and fostering open communication with the project team
Contribute to project delivery, including progress tracking, change control, and the overall governance process
Conduct in-depth technical business process analysis to help AVIO design reliable solutions
Develop and execute system testing and User Acceptance Tests
Gather requirements and write user stories from the business perspective
Write and edit program and system documentation, user manuals, and training materials

Qualifications

3+ years of experience in a project management or business analyst role within the Salesforce ecosystem
Business acumen, the ability to understand business processes in multiple industries
Significant experience in an Agile environment and a solid understanding of Salesforce best practices
Knowledge of Salesforce functionalities and understanding of when custom code is needed or when configuration is more appropriate
Familiarity with iterative development methodology tools and techniques
Experience with Atlassian tools for knowledge base and project management (Jira, Confluence, etc.)
Fluent English proficiency, highly skilled in business communications and presentations
Salesforce Admin or other Salesforce Associate certifications are preferred but not required

\n $90,000 - $125,000 a year \n

Be Yourself @ AVIO

At AVIO Consulting, we strive to be a fully inclusive employer. We appreciate multiple approaches and points of view, and we believe diversity drives innovation. So, we'll continue to build a culture where difference is valued — regardless of gender identity or expression, race, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect that makes you unique. If you have any questions or require any kind of accommodation, please let us know.

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