Qualifications Required: Education \& Experience:

Undergraduate degree in a relevant discipline.
A minimum of 5 years of combined experience in organizational change management, process improvement, organization development, communications, or a related field
An equivalent combination of education and experience may be considered. Bachelor's degree in commerce, HR, technology, communications, organizational management, or related field; Master's degree would be considered an asset.
Change management experience in Workday (or cloud-based ERP) implementations preferred.
Experience in an ERP implementation project or software implementation projects in a change management specialist role is preferred.
Solid understanding of change processes and their impacts on both individuals and organizations
Knowledge of organizational change management principles, methodologies, and tools
Comfort and experience interacting with and influencing senior executives.
Strong knowledge of business process mapping and improvement/optimization. Knowledge of BPMN.
Experience facilitating diverse groups to achieve an appropriate outcome.
Solid understanding of key trends and players in the IT industry.
Higher-education or public sector experience is an asset.
Proven knowledge and continuous learning of organizational change management discipline and best practices and demonstrated contributions to practice improvement.

Skills \& Abilities:

Excellent organizational, planning, and prioritization skills. Able to multi-task and deliver multiple assignments in a fast-paced and changing environment.
Ability to work and communicate effectively with others, both verbally and in writing.
Superior interpersonal skills. Proven ability to work effectively and diplomatically with a wide range of individuals at all organizational levels.
Demonstrates the willingness, ability, and enthusiasm to learn new processes, methodologies, or technologies.
Strong analytical, problem solving, and troubleshooting skills.
Effective organizational and time management skills in meeting deadlines and working with frequent interruptions.
Ability to maintain a high degree of confidentiality.
Ability to work independently and in a team environment.
Ability to perform complex work with high degree of accuracy.
Ability to learn and adapt to new technology and methods.
Ability to write technical and user support documentation and training materials.
Ability to make decisions in accordance to established policies, practices, and standards.
Solution orientation -- makes timely decisions and advances solutions that are in the best interest of the College and our students.
Relationship intelligence -- demonstrates emotional maturity and operates respectfully in all situations and dynamics.
Conflict resolution -- acts with courage to take on the tough issues and conversations.
Mobilization of people -- empowers others to be engaged, motivated, and resilient through change.
Vision and strategic thinking -- energizes people around the vision and supports team alignment with the strategic plan.
Continuous learning -- cultivates a growth mindset and provides opportunities for development.
Accountability -- fosters and demonstrates a culture of accountability and ownership.
Communication -- uses personal interaction, transparency, and language to effectively build trust and commitment.

We offer the following benefits:

Extensive medical, dental, and vision coverage
Hybrid-work program for eligible positions
Generous vacation package plus paid time off during college winter closure (1 week in December)
Employer paid defined benefit pension plan
Potential eligibility for educational, training, and developmental programs
Access to on-site daycare subject to availability
Tuition waivers for courses at Langara College, subject to space availability
Course/program tuition reimbursements
Wellness classes and campus engagement events

Langara College

Langara College

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Change Management Specialist