Qualifications Required: Education \& Experience:
- Undergraduate degree in a relevant discipline.
- A minimum of 5 years of combined experience in organizational change management, process improvement, organization development, communications, or a related field
- An equivalent combination of education and experience may be considered. Bachelor's degree in commerce, HR, technology, communications, organizational management, or related field; Master's degree would be considered an asset.
- Change management experience in Workday (or cloud-based ERP) implementations preferred.
- Experience in an ERP implementation project or software implementation projects in a change management specialist role is preferred.
- Solid understanding of change processes and their impacts on both individuals and organizations
- Knowledge of organizational change management principles, methodologies, and tools
- Comfort and experience interacting with and influencing senior executives.
- Strong knowledge of business process mapping and improvement/optimization. Knowledge of BPMN.
- Experience facilitating diverse groups to achieve an appropriate outcome.
- Solid understanding of key trends and players in the IT industry.
- Higher-education or public sector experience is an asset.
- Proven knowledge and continuous learning of organizational change management discipline and best practices and demonstrated contributions to practice improvement.
Skills \& Abilities:
-
Excellent organizational, planning, and prioritization skills. Able to multi-task and deliver multiple assignments in a fast-paced and changing environment.
-
Ability to work and communicate effectively with others, both verbally and in writing.
-
Superior interpersonal skills. Proven ability to work effectively and diplomatically with a wide range of individuals at all organizational levels.
-
Demonstrates the willingness, ability, and enthusiasm to learn new processes, methodologies, or technologies.
-
Strong analytical, problem solving, and troubleshooting skills.
-
Effective organizational and time management skills in meeting deadlines and working with frequent interruptions.
-
Ability to maintain a high degree of confidentiality.
-
Ability to work independently and in a team environment.
-
Ability to perform complex work with high degree of accuracy.
-
Ability to learn and adapt to new technology and methods.
-
Ability to write technical and user support documentation and training materials.
-
Ability to make decisions in accordance to established policies, practices, and standards.
-
Solution orientation -- makes timely decisions and advances solutions that are in the best interest of the College and our students.
-
Relationship intelligence -- demonstrates emotional maturity and operates respectfully in all situations and dynamics.
-
Conflict resolution -- acts with courage to take on the tough issues and conversations.
-
Mobilization of people -- empowers others to be engaged, motivated, and resilient through change.
-
Vision and strategic thinking -- energizes people around the vision and supports team alignment with the strategic plan.
-
Continuous learning -- cultivates a growth mindset and provides opportunities for development.
-
Accountability -- fosters and demonstrates a culture of accountability and ownership.
-
Communication -- uses personal interaction, transparency, and language to effectively build trust and commitment.
We offer the following benefits:
-
Extensive medical, dental, and vision coverage
-
Hybrid-work program for eligible positions
-
Generous vacation package plus paid time off during college winter closure (1 week in December)
-
Employer paid defined benefit pension plan
-
Potential eligibility for educational, training, and developmental programs
-
Access to on-site daycare subject to availability
-
Tuition waivers for courses at Langara College, subject to space availability
-
Course/program tuition reimbursements
-
Wellness classes and campus engagement events
Langara College
