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We are seeking a bilingual Sales Associate (English and Mandarin/Cantonese) to join our dynamic team. Our Sales Centers \& Show Suites are vibrant workplaces showcasing top industry designs, show homes, and customer experiences. Reporting to the Area Sales Manager, you'll collaborate with sales \& marketing teams to deliver high-quality homes on schedule and within budget.

Logel Homes, established in 2000, is renowned for quality and value in townhomes and condominiums. Recognized as one of Canada's Best Managed Companies (Platinum Standard) and multiple award-winner for customer experience and builder excellence, we foster an environment of 'Excellence Comes Standard'.

What You'll Be Doing

General Clerical:

Filing signed contracts, upgrades, and customer files
Managing documents: scanning, photocopying, faxing, electronic distribution
Maintaining customer database records
Supporting sales projections and reports with the Area Sales Manager
1. Customer Service:
Greeting prospects and managing customer expectations
Supporting sales targets through regular follow-ups
Maintaining professional appearance and marketing materials
Addressing customer inquiries promptly with the team
1. Problem Management/Quality Control:
Ensuring timely resolution of homeowner issues

What You Bring To The Team

Experience in administrative or sales roles
Fluency in Mandarin (written and verbal) is an asset
Knowledge of multi-family industry, CRM software (e.g., Hubspot) is a plus
Strong customer service and conflict resolution skills
Negotiation skills with clients, contractors, and vendors
Excellent communication skills and ability to adapt to various personalities
Proficiency in Microsoft Office (Word, Excel, Outlook)
Availability to work Monday to Thursday 2 pm--8 pm, weekends \& holidays 12 pm--5 pm

Qualifications \& Education

High School Diploma
Post-secondary education in sales, marketing, or real estate preferred
Customer Service training or certification is a plus

The ideal candidate will demonstrate a genuine customer service focus and professional demeanor. A comprehensive screening, including criminal record and reference checks, will be conducted.

Our values promote teamwork, innovation, and work-life balance. We offer benefits such as health and insurance coverage, flex days, RRSP \& TFSA matching, team activities, and career growth opportunities.

We celebrate diversity and are committed to an inclusive environment where everyone feels respected and supported, reflecting the communities we serve.

Logel Homes

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Sales Associate