Benefits

Learning and Development Programs
Dental, Vision, and Extended Health Care
Tuition Reimbursement
Employee Assistance Program
Paid Time Off
RRSP Matching
Wellness Program
Company Events
Processing customers' orders
Resolving issues that arise with sales, production, invoicing and communicate with all affected parties
Arranging customer emergency deliveries and assisting production to prioritize deliveries
Generating reports and providing support to the Sales team
Liaising with collections staff and providing backup documents to ensure payments are received in a timely manner
Coordinating with Production, Quality Control, Accounts Receivable, Invoicing Clerks and other departments to ensure customer needs are met
Minimum of 3 -- 5 years of Customer Service experience is required
Post-secondary education in Office Administration or equivalent experience
Excellent communication skills.
Exceptional customer service, interpersonal and teamwork skills
Proficient computer skills, including Office 365 (Outlook, Word, Excel and Teams)
Ability to multi-task and work in a fast-paced environment

P\&H is committed to building a skilled and diverse workforce that is reflective of Canadian society. As a result, Parrish \& Heimbecker, Limited is an equal opportunity employer and is in compliance with the Employment Equity Act. We welcome applications from women, aboriginal people, people with disabilities and members of visible minorities. Accommodations in relation to the job selection process are available upon request.

Parrish & Heimbecker

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Customer Service Representative