Benefits
-
Learning and Development Programs
-
Dental, Vision, and Extended Health Care
-
Tuition Reimbursement
-
Employee Assistance Program
-
Paid Time Off
-
RRSP Matching
-
Wellness Program
-
Company Events
-
Processing customers' orders
-
Resolving issues that arise with sales, production, invoicing and communicate with all affected parties
-
Arranging customer emergency deliveries and assisting production to prioritize deliveries
-
Generating reports and providing support to the Sales team
-
Liaising with collections staff and providing backup documents to ensure payments are received in a timely manner
-
Coordinating with Production, Quality Control, Accounts Receivable, Invoicing Clerks and other departments to ensure customer needs are met
-
Minimum of 3 -- 5 years of Customer Service experience is required
-
Post-secondary education in Office Administration or equivalent experience
-
Excellent communication skills.
-
Exceptional customer service, interpersonal and teamwork skills
-
Proficient computer skills, including Office 365 (Outlook, Word, Excel and Teams)
-
Ability to multi-task and work in a fast-paced environment
P\&H is committed to building a skilled and diverse workforce that is reflective of Canadian society. As a result, Parrish \& Heimbecker, Limited is an equal opportunity employer and is in compliance with the Employment Equity Act. We welcome applications from women, aboriginal people, people with disabilities and members of visible minorities. Accommodations in relation to the job selection process are available upon request.