General Posting Information

POSITION:
Team Leader

DEPARTMENT:
Patient Registration

CONDITIONS:
Temporary Full-time for approximately twenty-four (24) months

HOURS:
Approximately 75.0 Bi-weekly Hours

SHIFTS:
Days / Evenings / Nights / Weekends / On Call
7.5 Hours per shift
(subject to change)

WAGE RANGE:
Scale Minimum Maximum
NONU $36.30/hr $44.00/hr

RESPONSIBILITIES:

To provide leadership that ensures the efficient daily operation of the Patient Registration Department
To facilitate change in support of departmental goals and objectives
Performs clerical Patient Registration functions as required, communicates with staff and patients on matters relating to timely, efficient entry and distribution of Scheduling/Registration information
Monitors and maintains an accurate CPI/ADT database and completes scheduling of human resources
Demonstrate QCH values: collaboration, accountability, innovation, respect

REQUIREMENTS:

Grade 12 education with Hospital Patient Registration Specialist Certificate from a community college or Grade 12 education with related hospital experience
Minimum of 3 years of related Patient Scheduling / Registration experience
Medical Terminology is required
Accurate typing with a minimum of 60 wpm is essential
Knowledge of computers/general office procedures
Strong interpersonal and communication skills
Ability to cope effectively with multiple demands and stressful work environment

Please note that according to the Ontario Health and Queensway Carleton Hospital Vaccination Policy, all applicants must be fully vaccinated unless they can provide the proof of a valid medical contraindication or exemption on the basis of protected grounds under the Ontario Human Rights Code in order to be considered for any staff or volunteer opportunities. Upon hiring, applicants must provide the proof of either government issued documentation proving they have been fully vaccinated, or present supporting documentation of a valid medical contraindication or exemption under Ontario Human Rights Code.

Thank you for your continued interest in Queensway Carleton Hospital. We deeply value and celebrate the principles of equity, diversity, inclusion, and belonging, as they are integral to the enrichment of our work environment. We believe that by fostering an inclusive and diverse community, we can achieve our mission of providing exceptional healthcare services to all individuals with compassion and respect. We encourage applicants from all backgrounds to apply. We welcome those who would contribute to the further diversification of our organization including, but not limited to women, racial or ethnic minorities, First Nations, Inuit, and Métis peoples, persons with Disabilities, and 2SLGBTQI+ communities.

At Queensway Carleton Hospital, we are committed to ensuring accessibility and accommodating the needs of all candidates throughout the entire selection process. Our dedicated recruitment team is readily available to assist individuals with any inquiries or concerns regarding accessibility and accommodations at any stage of our recruitment process. We invite you to reach out and let us know how we can best support you. We look forward to welcoming diverse talent into our team and continuing to make a positive impact in the lives of our patients and the communities we serve.

Queensway Carleton Hospital

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Team Leader (Patient Registration) - Temporary Full-Time