People and Culture Generalist is responsible for managing all aspects of the People and Culture function, ensuring a positive employee experience at the Hazelton Hotel. Including recruitment, onboarding, employee relations, benefits administration, identifying training, performance management, planning and executing employee events, and ensuring compliance with labor laws; acting as the primary point of contact for employees on HR matters.

Reporting to the General Manager.

Responsibilities:

Recruitment and Onboarding:

Full cycle recruitment process, including posting job openings, screening resumes, conducting interviews, and making hiring decisions
Collaborating with department heads to identify staffing needs and developing job descriptions
Overseeing the onboarding process for new hires, including paperwork, orientation, and cultural integration
Leading the co-op and internship program, and liaising with colleges and schools

Employee Relations:

Manage and maintain accurate employee records and HR policies and practices to ensure compliance
Coordinate employee performance appraisal programs
Advising employees on the interpretation of human resources policies, compensation and benefit programs
Maintaining an open-door policy to address employee concerns and resolve conflicts
Investigating complaints and managing disciplinary actions in accordance with hotel policy
Planning and executing employee events to foster engagement and employee job satisfaction
Conducting exit interviews for resigning employees and reporting feedback to department heads

Benefits Administration:

Plan, develop, and administer employee benefits programs, including enrolment and communication
Researching, recommending, and implementing improvements to new or existing employee benefits programs.

Payroll:

Facilitating bi-weekly payroll processing in collaboration with the Finance team

Health \& Safety:

Leading monthly Joint Health and Safety Committee (JHSC) meetings
Co-chairing the committee and ensuring compliance with health and safety regulations
Managing return-to-work processes for injured employees and maintaining WSIB claims

Other Responsibilities:

Managing the hotel's LinkedIn account, creating and posting content
Overseeing monthly stationary orders for all departments
Other responsibilities and projects as required and assigned

Requirements:

2-3 years of experience in People \& Culture/HR Coordinator
Proficient in MS Office (Excel, Word, Outlook, PowerPoint)
A university degree or college diploma in hospitality management, human resources management or a related field, is required
Hospitality industry experience is required
Experience with Dayforce Payroll, recruitment platforms and Canadalife benefit administration
Knowledge of and experience applying Ontario Employment Standards Act (ESA), Accessibility for Ontarians with Disabilities Act (AODA), Human Rights Legislations, and Occupational Health and Safety Act (OHS) in a workplace setting.
Strong leadership and team collaboration skills
Excellent communication skills, both verbal and written
Strong organizational skills and capable of managing multiple priorities in a fast-paced environment.
This is a full-time, on-site position based at the hotel, with no option for remote work.

The Hazelton Hotel

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People and Culture Generalist