People and Culture Generalist is responsible for managing all aspects of the People and Culture function, ensuring a positive employee experience at the Hazelton Hotel. Including recruitment, onboarding, employee relations, benefits administration, identifying training, performance management, planning and executing employee events, and ensuring compliance with labor laws; acting as the primary point of contact for employees on HR matters.
Reporting to the General Manager.
Responsibilities:
Recruitment and Onboarding:
- Full cycle recruitment process, including posting job openings, screening resumes, conducting interviews, and making hiring decisions
- Collaborating with department heads to identify staffing needs and developing job descriptions
- Overseeing the onboarding process for new hires, including paperwork, orientation, and cultural integration
- Leading the co-op and internship program, and liaising with colleges and schools
Employee Relations:
- Manage and maintain accurate employee records and HR policies and practices to ensure compliance
- Coordinate employee performance appraisal programs
- Advising employees on the interpretation of human resources policies, compensation and benefit programs
- Maintaining an open-door policy to address employee concerns and resolve conflicts
- Investigating complaints and managing disciplinary actions in accordance with hotel policy
- Planning and executing employee events to foster engagement and employee job satisfaction
- Conducting exit interviews for resigning employees and reporting feedback to department heads
Benefits Administration:
- Plan, develop, and administer employee benefits programs, including enrolment and communication
- Researching, recommending, and implementing improvements to new or existing employee benefits programs.
Payroll:
- Facilitating bi-weekly payroll processing in collaboration with the Finance team
Health \& Safety:
- Leading monthly Joint Health and Safety Committee (JHSC) meetings
- Co-chairing the committee and ensuring compliance with health and safety regulations
- Managing return-to-work processes for injured employees and maintaining WSIB claims
Other Responsibilities:
- Managing the hotel's LinkedIn account, creating and posting content
- Overseeing monthly stationary orders for all departments
- Other responsibilities and projects as required and assigned
Requirements:
- 2-3 years of experience in People \& Culture/HR Coordinator
- Proficient in MS Office (Excel, Word, Outlook, PowerPoint)
- A university degree or college diploma in hospitality management, human resources management or a related field, is required
- Hospitality industry experience is required
- Experience with Dayforce Payroll, recruitment platforms and Canadalife benefit administration
- Knowledge of and experience applying Ontario Employment Standards Act (ESA), Accessibility for Ontarians with Disabilities Act (AODA), Human Rights Legislations, and Occupational Health and Safety Act (OHS) in a workplace setting.
- Strong leadership and team collaboration skills
- Excellent communication skills, both verbal and written
- Strong organizational skills and capable of managing multiple priorities in a fast-paced environment.
- This is a full-time, on-site position based at the hotel, with no option for remote work.
