Please note - this is an entry level role with entry level duties, and entry level pay rate.
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Conduct manual reviews of debit and credit card accounts previously flagged for fraud where a credit has been applied.
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Track investigations using various applications and enter results in Excel to be sent to reconciliation team.
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Navigate between multiple applications (TS2, IRIS) to review transactions.
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Ensure accuracy and quality of work, meeting daily volume targets (70-80 accounts per day).
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Maintain detailed records for future remediation by other internal teams.
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6+ Months of Recent and Relevant Back Office Banking Experience (Duties related to Fraud/Compliance/AML)
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Strong Computer Skills/Knowledge (Microsoft Office Suite, Teams, Etc.***Excel Test will be administered)
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Strong Communication Skills (English - Written/Verbal)
