Job details
Type of contract: Full-time, Permanent
Experience level: Professionals
Remote work: No specification
Status: Ongoing recruitment, entry date flexible
Apply now and advance your career with a job that challenges you and offers many extras.
Job Summary
Provides customer service and sales support to the supplier base and internal company end-users.
Job Description
Key Accountabilities:
- Provide customer service regarding material and order status via phone and/or email.
- Coordinate issue resolution between customer and appropriate internal staff members (contract administration, purchasing, finance, plant, etc.)
- Meet internal sales goals related to orders and customer service, and monitor own progress toward the goals.
- Create, update, or maintain various reports regarding issues, orders, and sales results.
- Complete order entry or quote preparation as needed/assigned.
- Meet TKMNA Employee Attributes / Competencies.
The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Qualifications:
Minimum Requirements:
- High school diploma or equivalent
- At least 2 years of previous customer service experience
- Solid computer skills beyond the basic level
- Strong attention to detail
- Excellent communication and customer service skills; ability to resolve problems successfully; willingness to "go the extra mile" for the customer
- Self-starting, dependable, accepts ownership, drives own goals/performance
- Flexible in scheduling and available for overtime as needed
Preferred Requirements:
- College degree
- Experience in the aerospace industry, especially in a customer service, sales, or purchasing role
Benefits Overview
We offer competitive company benefits to eligible positions, such as:
- Medical, Dental, Vision Insurance
- Life Insurance and Disability
- Voluntary Wellness Programs
- 401(k) and RRSP programs with Company Match
- Paid Vacation and Holidays
- Tuition Reimbursement
- And more!
Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or TK representative for applicable benefits information.
